Ensure clients maximize Gartner engagements via excellent customer support.
What You'll Do
You’ll drive client engagement by delivering innovative solutions aligned to Gartner business and technology insights, cultivate strong client relationships, increase retention by maximizing value and collaborate across teams to drive client satisfaction.
Early Career Opportunities
Interns on the Client Success team will work with Gartner associates and leadership to support clients. You will use your exceptional creative problem-solving and critical thinking skills, to help clients make the right decisions, further supporting your ability to help specific client scenarios and applying strong research skills to find the right solution.
The Client Success team focuses on customer service and client retention versus business growth and development. Our entry-level associates on this team have an aligned portfolio of clients with whom they partner, ensuring each client receives value far exceeding their investment in Gartner services. They surface the client’s business priorities and identify the most effective ways to support clients through their purchased Gartner services.
We're growing and adding new opportunities every day. Explore our open roles to find a position that's right for you.
View all jobs“At Gartner, you completely own your success. I never feel like I’ve arrived. I’m always learning and looking for opportunities to further my professional growth and apply my talents to new challenges.”
“The variability of my job is what gets me up in the morning. Everyone shares the same vision and mission and our positive culture is the key to feeling motivated and inspired.”
Who You Are
We're seeking next-level talent. Is this you?
You listen critically, interpret and respond, and have the confidence to express ideas with conviction to senior executives.
You process information, assess change and reprioritize quickly while maintaining a positive, problem-solving attitude.
You translate big-picture initiatives into on-the-ground execution, managing responsibilities and clients simultaneously with ease.
Try. Learn. Try again. Succeed. You embrace a feedback culture and continuously iterate to improve.
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