Variable Compensation Associate

Description

About this role:  

The Variable Compensation Associate plays a crucial role within our VC Care team, supporting the administration of worldwide Sales, Consulting, Conference, and Specialist Compensation Plans. You will assist commission-eligible associates with compensation-related inquiries, disputes, and escalations, provide education and training on compensation details, and perform recurring monthly processes as well as ad-hoc reporting and analysis regarding bookings data, revenue performance, commission earnings, and annual sales awards attainment. This position requires strong analytical skills, exceptional customer service, and proficiency in Excel.

What you'll do:  

• Complete recurring manual tasks for processes not systematically automated, frequent use of Excel, SQL, and SaaS commission applications

• Maintain commission application by performing data inputs, validation, and data quality checks on both imports and exports

• Assist commission-eligible associates with inquiries related to commission, compensation, quota, earnings, and related topics via multiple channels (email, chat, etc.)

• Engage with Sales Associates to explain and support their understanding of commission calculations, adjustments, and payments

• Conduct thorough research and analysis to resolve inquiries, investigating anomalies to determine root causes and propose solutions

• Review monthly commission payments, confirm calculations by reconciling data to source systems, and sign-off on payment integrity

• Process adjustment requests according to established documentation

• Generate ad-hoc sales reports and analyses for leadership and business partners as needed

• Deliver formal and ad-hoc training sessions to commission-eligible associates

• Collaborate and coordinate among financial, sales, and operational departments

• Participate in testing system enhancements as required

• Drive continuous improvement by supporting initiatives, taking ownership of responsibilities, and meeting department SLAs, goals, and objectives

• Coordinate and complete additional projects as requested

What you'll need:

• 1 year of relevant experience, professional development, relevant college coursework, or specialized certifications

• Proficiency in basic Excel functions including VLOOKUP, pivot tables, data filtering and sorting, and strong data analytical skills

• Understanding of SQL, basic query writing, and use of pre-written templates is a plus

• Excellent verbal and written communication skills, effective listening skills, and the ability to support a high volume of inquiries in a fast-paced environment

• Strong problem-solving skills, curious mindset, and ability to resolve complex inquiries with available resources

• Comfortable working with large data sets from multiple sources

• Ability to understand compensation plan elements

• Flexibility and adaptability to manage ambiguity, unexpected changes, and foster continuous improvement

• Willingness to take initiative and accept new projects proactively

• Excellent organization and time management skills

• Motivated, high-potential performer, with a self-starter attitude

• Strong communicator with excellent interpersonal skills

• Able to solve complex problems and successfully manage ambiguity and unexpected change

• Teachable and embracing of best practices and feedback as a means of continuous improvement

• Consistent high achiever marked by perseverance, humility, and a positive outlook in the face of challenges

What you'll get:

In addition to an outstanding work environment with rapid advancement potential, Gartner associates enjoy exceptional compensation and benefits, including:

• An upbeat, positive culture. Integrity, objectivity, collaboration, results, and a no-limits mindset are central to our values

• Limitless growth. We work with you to help you meet your goals and advance within the company

• Encouragement to be innovative and challenge status quo

• Exposure to industry leading training and development

• Performance based recognition and rewards

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

Gartner is the world authority on AI

At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.

It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to  [email protected] .

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