Senior Director Analyst, B2B Marketing Data Ops (Remote-US)

Description

About the role: 

Gartner Analysts are industry thought leaders who create must-have research, market predictions and best practices for a broad range of world-leading organizations. A Senior Director serves as a leader within Gartner’s Business and Technology Insights group, establishing oneself as a credible voice within their designated market at local, regional, and global levels. Utilizing exceptional research and analytical skills, a Senior Director, Analyst plays a significant role in producing pragmatic and provocative research which Gartner clients consume and apply to propel their business toward key objectives. They are a trusted source of advice for clients, reinforcing Gartner’s value every day by engaging them via in-person meetings, virtual meetings, sales support visits and Gartner conferences to discuss complex client challenges and offer appropriate recommendations.

This Analyst sits within Gartner’s Marketing & Communications Tech Marketing practice and will guide B2B CMOs and demand generation teams in transforming their functions for business impact.  As disruptive forces inside and outside the enterprise are resetting the expectations and objectives of Marketing Leaders, this role will focus on marketing data operations and governance strategy including workflows, technology, and particularly data readiness and the oversight needed for the AI agent transformation in B2B marketing practices. 

In addition, this candidate will be expected to cover various aspects of marketing technology through evaluative research such as Magic Quadrants/Critical Capabilities as well as Market Guides and Hype Cycles. The technology coverage will include but is likely not limited to B2B content marketing.

Successful candidates will leverage a deep understanding of B2B CMOs and demand generation leaders (and their teams) to advise those roles in enterprise or upper-midsize companies around:

Data Governance and Quality Strategy

• Policy Development: Crafting and enforcing policies that dictate data acquisition, cataloging, storage, and lifecycle management.

• Standardization and Quality Control: Implementing processes such as data cleansing, validation, deduplication, and routine audits to maintain high levels of data quality.

• Cross-Functional Coordination: Collaborating with IT, data engineering, and business leads to ensure data definitions, metadata standards, and quality benchmarks are uniformly applied across the marketing organization.

Integration and Data Pipelines Across MarTech/AdTech

• Data Consolidation: Establishing integration architectures that consolidate data into a single source of truth, such as a centralized data fabric, which enhances marketing personalization and measurement.

• Pipeline Management: Designing and monitoring reliable data pipelines that can support real-time analytics, reporting, and feed into machine learning or AI-driven decision-making tools.

• API and Interoperability Standards: Ensuring that integration processes are designed with open API standards and event-driven architectures that support modular and agile data flow between marketing and sales systems.

Identity Resolution and Audience Management

• Identity Resolution Frameworks: Implementing systems that reconcile data from various sources to construct a unified “customer 360” view, thereby enhancing targeted marketing efforts.

• Audience Segmentation: Utilizing identity resolution to feed sophisticated audience management tools that enable the creation of granular customer segments. This segmentation is critical for developing tailored content and optimizing campaign delivery.

• Collaboration with CRM and CDP Teams: Ensuring that identity resolution processes are integrated with broader customer data strategies and support regulatory and privacy mandates

Taxonomy and Metadata Management

• Content and Data Classification: Establishing a logical categorization of data elements and marketing assets that align with organizational needs.

• Metadata Standards: Implementing consistent metadata descriptions and schemas, which aid in data discoverability, audit trails, and compliance with regulatory requirements.

• Interdepartmental Alignment: Working closely with product marketing, analytics, and IT teams to ensure that taxonomy structures reflect common business terminologies and practices, thus facilitating a unified marketing narrative

What you will do: 

• Deliver high-quality actionable advice to an executive client audience through a variety of formats.

• Write evidence-based content that is clear and actionable.

• Create and deliver presentations for webinars and other client-facing Gartner events.

• Deliver outstanding sales and service support to retain and grow the Gartner business.

• Build credibility as an industry expert to represent Gartner research, methodology and strategy.

• Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in our research community.

• Be a mentor and a coach by supporting more junior team members

What you will need: 

• Hands-on experience as a data operations professional for a B2B company (technology companies preferred), with a marketing focus either in a corporate or for large business unit or equivalent agency side including: 

-Experience architecting and deploying context layers and AI agents at scale within marketing environments
-Deep knowledge of permissions management, data security, and regulatory compliance in the context of AI-driven marketing operation

-Track record of building and scaling data operations that support advanced AI use cases, including context-aware personalization and autonomous agent workflows.

-Establishing and enforcing robust lineage tracking, compliance frameworks, and permission/policy controls for all data and AI-driven processes, ensuring regulatory adherence and ethical use of data

• Bachelor's degree or equivalent experience; Graduate degree preferred

• 12+ years of relevant B2B marketing data experience

• Deep understanding of data management, data integration architectures, API standards, data pipeline development, and familiarity with emerging technologies in AI agents 

• An informed understanding of the challenges facing marketing leaders within the enterprise and drivers of business impact

• Ability to translate complex technical requirements into actionable business insights. This includes strong analytical capabilities to align data operations with broader marketing strategies and revenue goals

• Demonstrated executive presence; can immediately establish credibility with executives and additional stakeholders

• Strong organizational skills; ability to work under tight deadlines and produce high quality deliverables

• Strong written and verbal proficiency, analytical and presentation skills; ability to engage clients and respond effectively to questions 

• Proficient in analyzing and synthesizing data; can effectively apply patterns and frameworks while drawing and defending conclusions to client challenges

• Strong communicator who is able to explain complex concepts concisely and simply 

• Subject matter expert comfortable presenting at large and small-scale speaking engagements 

• Ability to work independently, while also being intrinsically motivated to collaborate across teams and support the workflow of others, in a multicultural global team

• Ability to represent Gartner's research methodology and strategies effectively at all levels

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Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

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Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

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At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.

It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

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