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Sr Product Ops Specialist

Description

About the team:

Gartner's digital products team is a dynamic product organization on a rapid growth trajectory. Our mission is to 'Create innovative products that leverage technology to address the needs of specific roles and market segments.' We are in search of an impact-driven, self-motivated problem solver to join our collaborative Product Operations function. If you're problem-solver, with a data-driven approach, thrive in a collaborative environment, excel in a cross-functional team, and are excited by the prospect of learning something new every day, we invite you to join our team.

About the role:

As a Sr Specialist in Product Ops, you will work hand in hand and will be supporting the product managers responsible for driving innovation and delivering exceptional products to our clients, which will involve high visibility work. Your role will be instrumental in establishing lean processes and maintaining process consistency for product teams, empowering them to create high-value, customer-centric experiences across all products. Join our team and be at the forefront of driving innovation and delivering exceptional products to our clients. If you are a strategic thinker with a passion for problem-solving and a drive for results, we are eager to hear from you!

Key Responsibilities

  • Project Management : Lead and oversee a multiple, Product Ops projects simultaneously, ensuring efficient execution and delivery.

  • Stakeholder Management : Collaborate closely with cross-functional teams, including product managers, engineers, and designers, to gather requirements, align priorities, and communicate updates effectively.

  • Problem-Solving : Apply a pragmatic mindset to problem-solving, focusing on actionable solutions and driving initiatives forward with a 'so what' mentality to address underlying challenges effectively.

  • Lean and Agile Methodology: Follow and partner with others to optimize lean and agile processes to support the product team in delivering high-value, customer-centric products efficiently.

  • Adaptability : Thrive in a fast-paced environment and remain unfazed by the demands of managing multiple critical projects simultaneously, demonstrating flexibility and resilience in prioritization and execution.

Sample of some initiatives you will work on:  

  • Synthesize customer data to help PM’s make more informed decisions.

  • Work with Product, Engineering, Design, Sales, Services, teams to influence and shape the product strategy and roadmap by gathering key insights and feedback.

  • Drive efficiency and continuous improvements within Content Operations, work with cross-functional leaders across R&A and IT to continuously learn and improve the Content Operations processes.

  • Drive and improve product communication and information sharing across GPM and other key business areas.

What you’ll need:  

  • 3-5 years of relevant industry experience in Product, Program Management, or Consulting (exposure to operational functions in Digital Products a plus) 

  • Collaboration with others (within the team and outside), respecting divergent opinions, and ability to work in diverse team.

  • Ability to execute and deliver complex projects involving multiple stakeholders.

  • Strong verbal and written communication skills are essential (strong persuasion and negotiation skills), should be able to influence without authority and getting the work done from others.

  • Should possess essential skills like problem-solving, critical thinking, and analytical experience and is adaptable to change in priorities and goals.

  • Strong analytical skills, qualitative (unstructured qualitative data), are required, along with track record of making data-driven decisions.

  • Good command of knowledge related to Information technology, product development and its application to business.

  • Proficiency in presentation development and delivery, with a keen eye for detail and design aesthetics. 

  • High on champion mindset and a quick learner.

  • Experience in establishing lean and agile processes to support product development.   

  • A bias for action, including balancing trade-offs, a willingness to “roll up your sleeves” and do what it takes to get things done.

  • Bachelor’s degree in business administration, Economics, Computer Science, or a related field. Master's degree preferred.

Who are we?

At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization’s mission-critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.


The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to  ApplicantAccommodations@gartner.com .

Job Requisition ID:88496

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