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Sr. Director, Analyst - Consumer Products and Digital Commerce Supply Chain (Remote - North America)


Sr. Director, Analyst – Consumer Products and Digital Commerce Supply Chain

* This is an individual contributor role, based remotely in North America.

About Gartner Analysts:

Gartner Analysts are industry thought leaders who create must-have research, market predictions and best practices for a broad range of world-leading organizations. A Senior Director, Analyst leverages their experience and dives deep into research and analysis of data to develop insights that help clients solve problems and improve their company’s performance. A Senior Director, Analyst is a trusted source of advice for clients, reinforcing Gartner’s value every day by engaging clients via virtual meetings, in-person meetings, sales support and conferences to discuss complex client challenges and offer appropriate recommendations.

As a supply chain thought leader you will build insights and advise senior supply chain and technology leaders on trends across the consumer products industry with a specialization in digital commerce.  You will build on deep domain expertise across the consumer products industry, inclusive of digital commerce, to advise supply chain and technology leaders on best practices among industry peers.

What you’ll do: 

  • Advise Consumer Products clients on supply chain strategy and execution at both the strategic and tactical levels, with an emphasis on customer experience/collaboration strategies.
  • Lead Gartner supply chain’s coverage of digital commerce technology including order management.
  • Maintain awareness of leading supply chain practices and technologies across consumer products and digital commerce, seeking trends and publishing actionable research.
  • Develop innovative, thought provoking, fact-based and highly leverageable research that offers compelling, actionable approaches to client's needs and accelerates their ability to act.
  • Provide clients and prospects in senior supply chain roles with actionable advice via virtual or face-to-face interactions.
  • Create and deliver high value presentation materials on and off stage for Gartner events, industry and professional association conferences, and client briefings.
  • Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the research community.
  • Support research commercialization, proof of concept discussions with prospects and client engagement strategies with commercial partners.
  • Provide high quality and timely research content peer review.
  • Be a mentor and a coach by supporting more junior team members.
  • Drive client demand for your advice and insight.

What you will need:

  • Have 12+ years of experience in supply chain in the Consumer Products sector preferably with a fast-moving consumer goods manufacturer(s) doing business with retailers serving the Food, Drug, Mass, Club, Dollar, DIY Home Center channels.  
  • Have at least 5 years in senior digital commerce supply chain roles.
  • Knowledge of (1) digital commerce order management processes and technology and/or (2) supply chain customer experience / collaboration will be highly regarded.
  • Have end-to-end supply chain knowledge in consumer products including best practices and potential challenges as they relate to Supply Chain. This includes familiarity with the Consumer Products value chain, from suppliers to manufacturers, distributors, retailers and consumers. 
  • Possess excellent communication skills both verbal and written.  Preferably have had the experience of ‘main stage’ speaking.
  • Demonstrate strong analytical skills, applying conceptual models, recognizing patterns, and drawing conclusions.  Have strong project planning and management skills.
  • Bachelor's degree in a related field required.
  • Limited (<20 days/year) domestic and international travel as needed.

Who you are:

  • Collaborative: experienced providing service and collaborating with global colleagues.
  • Organized – skilled at multitasking, prioritizing, working under tight deadlines with high volumes and able to work remotely.
  • Confident – able to make sound decisions on projects with minimum supervision.
  • Analytically savvy – have strong critical thinking and analytical capabilities.



Who are we?

At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization’s mission-critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 150,000 USD - 190,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to .

Job Requisition ID:88333

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