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DevOps Engineer - Serverless API gateway (Irving, TX)


Hiring near our US Centers of Excellence in Irving, TX

Hybrid, flexible environment

About Gartner IT:

Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients.  We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner.  Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team. 

About the role:

This role will focus on automating and supporting IT infrastructure and application deployment processes and tasks to improve our capabilities and service offerings with greater self-service abilities using infra-as-code principles, DevOps tools and open-source technologies.

What you’ll do:

  • Ensure Gartner’s enterprise application environments are stable, reliable and secure. Meet and exceed SLA's/OLA's.

  • Support technology leaders to advance our application platforms and automation pipelines.

  • Provide and support the tactical and strategic directions for Gartner's cloud and application infrastructure.

  • Manage and consolidate Gartner’s application deployments to drive down costs.

  • Provide status reports to the Team Manager, Sr. Director and  VP of Application Services in Enterprise Technology and Operations.

  • Support our security, performance, observability and resiliency frameworks.

  • Support AppDev teams to ensure delivery of desired business outcomes

  • Maintain Service Levels and department goals for Incident and Problem resolution.

  • Support automation efforts across DevOps team utilizing Infrastructure as Code (IaC), micro service-based cloud deployments and CI & CD.

  • Work on container orchestration technologies [EKS].

  • Work on Cloud Providers like AWS and Azure.

What you’ll need:

  • Bachelor’s degree or foreign equivalent degree in Computer Science or a related field required.

  • Strong IT professional with 3-5 years years of experience in DevOps and AWS cloud. The candidate should have strong qualitative and quantitative problem-solving skills along with high on ownership and accountability.  

  • 3-5 years of Information Technology experience with 2 years of relevant experience in AWS, automation and DevOps tools.

  • Operating System proficiency - Linux or Windows.

  • Experience in administration and operations of Kubernetes - EKS, OpenShift and experience in Infrastructure as Code (IAC) tools - Terraform, Ansible, Cloudformation.

  • Experience in building automation pipelines with CI/CD tools - Jenkins, Git, Docker.

  • Scripting/Programming - Shell, Bash, Powershell, Python Groovy, Kubectl.

  • Excellent problem solving and troubleshooting skills.

  • Ability to participate in a rotational on-call support.

  • AWS Serverless experience - lambda, API Gateway, S3, SNS, SQS, Pub/Sub.

  • Experience in GitOps - ArgoCD, FluxCD , Helm, Weave.

  • Experience with supporting environments running Apache, Tomcat, NGINX, Node.js, Java/.NET based application.

  • Experience with observability tools - DataDog, Dynatrace, Grafana, Splunk.

  • Experience in networking and security

  • Relevant Cloud certifications

Don’t meet every single requirement? We encourage you to apply anyway. You might just be the right candidate for this, or other roles.

What you will get:

  • Competitive compensation.

  • Limitless growth and learning opportunities.

  • Ongoing mentorship and apprenticeship; Leadership courses, development programs, technical courses, certification opportunities and more!

  • A collaborative and positive culture - join a diverse team of professionals that are as smart and driven as you.

  • A chance to make an impact – your work will contribute directly to our strategy.

  • A hybrid work environment—enjoy the flexibility of working from home and the energy of collaborating with peers in our dynamic offices.

  • 20+ PTO days plus holidays and floating holidays in your first year.

  • Extensive medical, dental insurance and vision plan.

  • 401K with corporate match, immediate vesting.

  • Health-and-wellness-related allowance programs.

  • Parental leave.

  • Tuition reimbursement.

  • Employee Stock Purchase Plan.

  • Employee Assistance Program.

  • Gartner Gives Charity Match.

  • And much more!


Who are we?

At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization’s mission-critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 74,000 USD - 113,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to .

Job Requisition ID:88218

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