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Change Mgmt & Ops Manager

  • Fort Myers, Florida
  • Sales


About this role:

Global Sales, Strategy, & Operations encompasses Sales Technology, Process, Analytics, and other core functions to support driving experience and productivity across Gartner’s global sales teams. The Change Management function determines the people impacts of GSSO-driven initiatives and develops strategies for successful change implementations for over 7,000 sales associates. Reporting to the Director, Change Management, the Change Management & Ops Manager will play a critical role in driving project management and change management strategy for our Territory Planning and Analytics team.

What you will do:

  • Support project management and change management strategy for our Territory Planning & Analytics function, including the annual year-end turn process for our global Sales teams

  • Create communications and collateral including but not limited to leadership presentations, email announcements, newsletters, training guides, intranet pages, and microvideos

  • Collaborate closely with Sales leaders and business partners to understand and create more effective materials

  • Partners closely with business owners and subject matter experts to define project goals, objectives, and priorities

  • Works with multiple stakeholder groups to ensure that the project is fully defined, managed and controlled, including identifying scope exclusions, tracking progress, and communicating or escalating constraints

  • Identifies and manages project risks and issues, developing plans to assess, manage, track, report, escalate, and mitigate them

  • Identifies and manages cross-project and internal dependencies to ensure alignment and successful delivery of critical milestones

  • Drive change channels including advisory networks and focus groups

  • Advocate for the sales experience across all change management decisions and channels

What you will need:

  • 5-7 years’ experience in operations, communications, or sales role

  • Goal-oriented, self-directed individual who needs little supervision

  • Strong team player with the ability to manage others through teamwork and relationship building skills

  • Ability to work in a fast-paced environment with aggressive schedules and multiple project deliverables

  • Ability to collaborate with various stakeholders within business and IT, at different levels of the organization

  • Exceptional communication skills, both written and verbal; can clearly articulate messages to a variety of audiences

  • Expert in Google Slides or Microsoft PowerPoint

  • Proficient project and program management skills

  • Intellectual curiosity and creativity

What you will get:

  • Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching more!

  • Collaborative, team-oriented culture that embraces diversity 

  • Professional development and unlimited growth opportunities


Who are we?

At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization’s mission-critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 69,600 USD - 96,750 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to .

Job Requisition ID:88094

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