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Procurement Category Manager


Source-to-Contract (S2C) Category Manager – HR, Legal & Corporate Services Procurement

When you join Gartner, you will be part of a fast-growing team that helps the world become smarter and more connected. We are the leader in our industry, achieving year-over-year growth by helping clients make the right decisions with business and technology insights they cannot find anywhere else. Our associates enjoy a collaborative work environment, exceptional training and career development — as well as unlimited growth potential. If you like working with a generous, supportive, high-performing team, Gartner is where you want to be.

About this role: 

As a Gartner S2C Category Manager you play an essential role in leading strategic sourcing opportunities, developing category plans, and negotiating complex contracts, often globally, on behalf of multiple business unit (BU) stakeholders. We are looking for a candidate that is a highly effective communicator able to articulate the value proposition of partnering early and often with the S2C team. This role is primarily focused on Human Resource (HR) and Legal services and will also support other corporate business units such as Finance (Corporate Controller’s Group, Corporate Development & Strategy, Financial Planning and Analysis, Global Real Estate, Revenue & Deal Operations, Tax, Transformation Office, Travel and Treasury) with agreements for professional services, recruiting, training, consulting and SaaS solutions. This role delivers value by utilizing effective sourcing and negotiation strategies that reduce both organizational costs and risks while improving vendor performance and encouraging innovation from the supply base.

What you'll do: 

  • Build strong relationships with senior leaders and BU stakeholders across Gartner’s global entities to foster a robust understanding of their mission critical priorities and requirements for spend categories and suppliers.

  • Serve as the Procurement SME for your stakeholders and guide them on strategic sourcing and operational procurement processes. Communicate frequently and often. Host or participate in routine meetings with stakeholders to align on priorities. Proactively seek ways to reduce cost, bring efficiency and foster innovation.

  • Develop Category Plans for assigned categories and present them to senior management. Outline trends, key supplier spend, sourcing recommendations, category roadmaps, supplier consolidation initiatives, market intelligence and new opportunities for cost savings and measurable business impact.

  • Maintain knowledge of category trends, vendor capabilities and changes within the supplier and technology landscape for traditional and emerging solutions.

  • Develop short and long-term supplier sourcing strategies. Lead cross functional teams through a disciplined sourcing process which includes facilitating stakeholders through developing requirements, evaluating suppliers and supplier selection using good project management skills. Ensure all sourcing initiatives are conducted in a fair and ethical manner that provides a level playing field for all participants.

  • Develop and execute effective negotiation plans for contracts aligned with stakeholder desired outcomes for TCO, SLAs and key business terms. Demonstrate competency and knowledge of contract development, key contracting principles, standard terms, laws/regulations and industry standards during contract negotiations.

  • Negotiate various contract types including professional service agreements, SOWs, SaaS/subscription/license master agreements, Order Forms, Amendments, Addendums and NDAs.  

  • Ensure agreement terms minimize risk and properly protect Gartner’s interests. Manage compliance during all phases of the contracting process. Coordinate with Gartner Legal, Finance, IT Security and Ombuds when needed. Ensure all Third-Party Risk Management checks are complete prior to contract signature. Route contracts for approval and signature as required by Gartner policy.

  • Organizes data sets and develops meaningful analysis of spend, cost and performance metrics and presents compelling business cases to influence decision makers at all levels of the organization.

  • Guide stakeholders on preferred suppliers. Conduct routine planning sessions with business unit stakeholders to ensure addressable spend in assigned categories is with contracted vendors and considered “managed”.

  • Support S2C Buyers when reviewing/approving P2P requisitions and new supplier requests. Coach S2C Buyers on conducting less complex sourcing and contract negotiations.

  • Guide BU stakeholders in Supplier Relationship Management (SRM). Conduct supplier segmentation reviews to align with stakeholders on supplier relationship priorities. Facilitate supplier business reviews with stakeholders to review supplier performance, future opportunities and/or challenges. Foster strategic and successful, long-standing partnerships with suppliers.

  • Become an expert using the S2C tools for e-sourcing, contract lifecycle management, e-signatures, spend analysis, market intelligence, operational procurement and S2C metrics.

  • Support the Supplier Diversity program to bring qualified small and diverse suppliers into the supply base.

  • Support the Corporate Social Responsibility (CSR) program by proactively sourcing/contracting with suppliers enabling Gartner to meet its zero-greenhouse gas emissions goal.

  • Support M&A activities as needed to facilitate a smooth transition of acquisitions or divestitures from a supplier contractual standpoint.

  • Continue your own self-development. Train, coach and mentor other associates on sourcing, negotiation and contract writing skills. Assist with onboarding new team members.

What you'll need: 

  • 5+ years of relevant sourcing and negotiation experience with demonstrated ability to lead and deliver value.  Previous category management experience supporting HR and/or Legal is a plus.

  • Bachelor’s degree required. Master’s degree or desire to complete an advanced degree encouraged.

  • Strong analytical skills with proficiency to tell the story of “what the data means”.

  • Compelling collaboration skills that foster strong relationships with internal & external business partners.

  • Excellent oral & written communication skills with the ability to effectively communicate with diverse audiences in multiple countries, at various levels, with diverse cultural backgrounds. Multilingual skills are a plus!

  • Ability to be creative and innovative in finding solutions and negotiating strategies. Insatiable desire to learn more and improve every day.

  • Unquestionable ethics and the desire to always do the right thing.

  • Proficient in Microsoft Office Suite applications and Sourcing/Procurement solutions for e-sourcing, spend analytics, contract lifecycle management (CLM), market intelligence and Procure-to-Pay (P2P).

  • Keen understanding of contract terms, SLAs and industry unique commercial terms. Strong attention to detail. 

  • Effective listening and outstanding customer service skills. 

  • Ability to work and prioritize workloads in a fast paced, high-pressure environment. Capable of working independently and making decisions within the scope of role.

#LI-TR3 #LI-Hybrid

Who are we?

At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization’s mission-critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 84,000 USD - 115,920 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to .

Job Requisition ID:87960

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