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Operations Manager, Marketing


About this role:

Gartner is looking for a well-rounded Operations Manager who will support the Integrated Marketing Solutions and Creative Center of Excellence teams. The Operations Manager will assist in overseeing the department’s organizational processes and operations - aiming to improve productivity and workflow efficiencies. This person will be a self-driven, detail-oriented, and deadline-focused individual who can oversee multiple projects at a time, communicate professionally with internal stakeholders, and manage work. This role will report into the Director of Integrated Marketing Solutions Program Management. 

Our Program Management team seeks to continuously improve the productivity and performance of the greater Integrated Marketing Solutions team. We will establish, update, and manage operational protocols, programs, and tools to help support the greater IMS team. We will also manage and deliver high priority programs and/or projects as needed.

What you’ll do: 

Workfront Operations

  • Manage incoming request queue and assist with resource capacity.
  • Manage monthly close out process for all active project requests.
  • Manage annual administrative processes within Workfront.
  • Assist with reporting requirements as needed.

Budget/Expense Management

  • Track monthly freelance spend / assist with reconciliation.
  • Process invoices (Coupa and Conduent), ad hoc.
  • P-Card / expense management

Other General Operations and Project Management as needed

  • Provide floating support for teammates on various projects as needed.

What you’ll need:

  • Bachelor's degree or equivalent
  • Minimum 5 years of experience in related field and industry
  • Project management or coordination experience in a fast-paced environment, such as a creative team, marketing agency, newsroom, or other in-house support group
  • Ability to drive operational excellence.
  • Desire to learn new tools, technologies, and business processes.
  • Excellent written and oral communication skills.
  • Strong time management skills and ability to multitask.
  • Self-motivated, collaborative, and solution oriented
  • Detail oriented
  • Ability to work collaboratively with team members to meet client needs and business objectives.
  • Experience working in Adobe Workfront preferred.

What you will get:

  • Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching, and more!


Who are we?

At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization’s mission-critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 69,600 USD - 96,750 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to .

Job Requisition ID:87545

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