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Software Development and Gen AI - Director Analyst (Remote - EMEA)


Subject Matter Expertise: The Director Analyst will apply their in-depth knowledge of custom software development including the use of, or integration with, generative-AI technical capabilities and technologies to client engagements and for research development. There will be a focus on providing best practices and advice on technical planning, implementation, and operational processes related to custom software development and delivery.

The Director Analyst will support scope in custom software development including the use of generative-AI or implementation of AI-integrated software including, but not limited to:

  • Agile software engineering practices & productivity
  • Software engineering automation
  • Gen AI coding assistants
  • Implementing Gen AI-backed custom software solutions

Job Description:

Are you passionate about software engineering? Do you enjoy sharing your knowledge and experience with others? Do you desire to stay on the forefront of the latest trends and technologies in software engineering? Do you want to help companies get better at developing software?

Gartner is hiring a Research Director focusing on software engineering initiatives and technical challenges. We are seeking someone who is passionate about software engineering. Someone who loves to build compelling products, platforms and services. Someone with hands-on technical expertise with the latest coding practices, architectures and languages, and a strong desire to help others learn and improve how they build software.

We are looking to hire an experienced software engineer to fill this role. Recent hands-on experience as a software engineer is required. 

This research director role creates thought leading research for technical professionals around the world. You will publish original research, speak with clients directly, and present at global events and on-site for client engagements. You must be a life-long learner and versatile individual, seasoned in technical software engineering.

This is an individual contributor role as part of a collaborative team of experts in Gartner’s Software Engineering for Technical Professionals practice. Our practice provides the backbone for Gartner software engineering research by creating, identifying, influencing, and sharing best practices across the software design, build and run lifecycle. 

In this role you will help shape the way that software is developed and delivered by leading companies worldwide. You will use your expertise and the insights you gain during your Gartner career to guide architects, engineers and senior technologists across a wide range of industries, geographies and sizes. Conversely, our team will help you grow and expand your knowledge and expertise throughout your career at Gartner.

Gartner experts share our knowledge directly through published research, video calls with clients, and conferences worldwide. Responsibilities include:

  • Developing thought-leading research
  • Collaborating with your colleagues to advance technical research 
  • Contributing to research planning
  • Engaging clients in video calls to advise on both strategic and tactical technology initiatives
  • Supporting the Gartner sales team with virtual tech briefings and video calls with potential clients
  • Delivering presentations at Gartner events and conferences


Gartner is seeking a technical professional with current hands-on agile software engineering skills and knowledge at the team and at the enterprise level. 

The following are “must have” areas of experience and expertise for this software engineering role:

  • 10+ years hands-on experience with agile software engineering and software development
  • 5+ years hands-on experience with building and deploying applications using modern development languages, frameworks and platforms for custom software solutions
  • Direct hands-on experience with software engineering in scopes such as:
    • Proven understanding of Software Development Life Cycle practices, vendors, and tools
    • Automation software engineering process
    • Implementing software engineering best practices to improve productivity
  • Direct hands-on experience with either generative-AI software engineering technologies and processes in scopes such as:
    • Implementing and using generative-AI coding assistants in software engineering
    • Implementing generative-AI backed custom software solutions

Expertise and experience in the following areas is advantageous:

  • Experience delivering products and services with agile methods utilizing DevOps toolchain products, practices, and frameworks.
  • Experience evaluating and recommending development languages, frameworks, tools and platform
  • Experience with any of these practices: Design Sprints, Design Thinking, TDD, BDD, Trunk-based development
  • Experience conducting code reviews to ensure code quality, design standards and architecture patterns are appropriately used.
  • Experience mentoring junior developers through paired programming or other methods.

The responsibilities and expectations of Gartner’s Software Engineering for Technical Professional Research Director include:

  • Both hands-on technical knowledge and experience and the ability to see beyond technology to meet business and commercial aims.
  • Researching and writing 4+ pragmatic research papers per year for our content library
  • Creating and delivering engaging presentations to audiences ranging from small groups to 500+ attendees
  • Collaborating with colleagues and providing (and receiving) constructive feedback on research papers
  • “Strong opinions, loosely held." The ability to take a position based on facts, validate it with colleagues, present it to clients, and to change positions when new information emerges.
  • Broad knowledge of industry trends and emerging technologies and practices.
  • Ability to identify how changing technologies will influence technology choices and development practices.
  • Ability to travel up to approximately 10% of the time, mostly within the region (EMEA/NA depending on home base), with some international travel.



Who are we?

At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization’s mission-critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to .

Job Requisition ID:87413

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