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Conference Manager, Customer Journey & Branding


The Conference Manager, Customer Journey & Branding is a senior member of the Global Creative Journey and Branding team with responsibility for onsite branding experiences across a portfolio of client and internal facing global events, both operationally and creatively. Will work cohesively with other Conference Center of Excellence teams to strategically plan and execute physical and digital experiences that align to the overall creative, planning and execution of the conference attendee journey.

What you will do:

  • Lead the creative journey for internal Corporate Events and Incentives with a focus on build, Signage, branding elements and digital platforms of Corporate Events. Exposure to Destination Conferences (client facing) likely as well. 
  • Management of operational process and project management through planning process and onsite or virtual execution at internal and external conferences.
  • Project manage the planning and implementation of signage, build, branding, furniture and finishing/accessory requirements for selected events in collaboration with the wider conferences team.
  • Assist with the creation and implementation of operational process and project management playbooks to maximize the impact of the role and team. 
  • Creative, innovative, and proactive approach to all aspects of the role – constantly seeking to exceed past experiences and increase effectiveness across all processes.
  • Collaboration with Gartner internal stakeholders to strategically advise and support their event objectives throughout the process, culminating with the conference experience. 
  • Build excellent relationships with the vendor partners – leading them to a Gartner level of creativity, innovation and passion in their conference planning and delivery. 
  • Effective financial management and predictability including budget creation, cost negotiation and accurate forecasting; highlight risks, recommendations for allocation of funds and management of a production planning calendar.
  • Mentoring of junior team members to enhance their skillset and project management skills around internal stakeholder partners.

What you will need:

  • Bachelor’s Degree preferred
  • 6+ Years Event Management, Branding and/or Experiential & Event Marketing Experience 
  • Proven creative and operational management responsibility & management of teams
  • Proven event operational and project management skills
  • Ability to manage multiple tasks simultaneously and prioritize workload
  • Management of multiple agency and vendor partners
  • Crucial sense of attention to detail across all aspects of the role; communication, branding elements etc. 
  • Effective people management skills and leadership
  • Strong executive presence with leadership teams
  • Experience in creation of event spaces/environments/floor plans
  • Proven and exceptional project management skills, effective management of time and prioritization
  • Creative, innovative, strategic 
  • Strong financial management skills
  • Client focused, solution oriented, and collaborative
  • High sense of urgency, decisiveness, and confidentiality
  • Fully competent in Microsoft office and Google Suite, especially PowerPoint, Excel and similar in G-Suite
  • Strong Oral & Written Communication Skills 
  • Willingness to travel approximately 30-35% of time




Who are we?

At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization’s mission-critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 68,400 USD - 107,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to .

Job Requisition ID:87403

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