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Manager, Governance


About the role:

The Manager, HRIS Governance will play a critical role in driving consistency and accuracy across HRIS. This role's impact lies in the ability to develop procedures, guidelines, and best practices and ensure they are adhered to. This role ensures the HRIS Ops and HRIS Dev teams ‘run like a well-oiled machine' and can support Gartner's growth. Additionally, this role ensures that any updates to Production do not impact current operations or downstream systems.

What you’ll do:

  • Implement, enforce, and regularly assess all aspects of Governance for HRIS Ops and Development
  • Production Governance or Change Control. Develop and enforce processes to review and approve changes in the production environment. Conduct regular audits to ensure processes are working.
  • Operational Governance: A routine to capture and action against operational opportunities.
  • Support the Sprint Retrospectives (what went well, what are the opportunities). 
  • Functional Governance: Develop and implement standards for functional aspects of the work performed, for instance naming conventions, proxy testing, folder/file access, etc.
  • Establish and implement Governance & Decision-Making Model. Participate in Workday governance meetings. Prioritization and translation of high-level operational goals into actions.
  • In collaboration with the PMO, support the prioritization of all project work for HRIS.
  • Develop and enforce consistent intake process and one point of entry for all requests.
  • Support the review and approval of requests for HRIS data being sent downstream.
  • Compliance and SOX adherence. Collaborate with SOX team and ensure HRIS is following SOX policies and procedures, including review of control documents and execution of required SOX audits.
  • Develop process maps to document core HRIS processes including both system and non-system steps.
  • Process design for the intake, prioritization, solution design, testing, and scheduling deployment of bug/fix, enhancements, and new functionality within the Workday platform.
  • Monitor and hold team accountable to the Operational Calendar.
  • Tenant management: Build and maintain process around tenant access and tenant refreshes.
  • Manage JIRA enhancement requests and partner with IT to execute (new workflow stages, components, dashboards).
  • Proactively partner with the business and functional COEs to understand business issues, analyze data, and suggest ways to leverage Workday to enhance their services.

What you’ll need:

  • 3-5 years of experience in HRIS/HR Analytics including strong governance and compliance experience.
  • Strong knowledge of Workday including HCM and Recruiting
  • Advanced project management skills with ability to track and lead concurrent project timelines, resource allocations, and critical milestones.
  • Demonstrated experience implementing and leading process improvements.
  • Demonstrated ability to create process mapping to document current and future state business processes.
  • A ‘systems’ thinker with a process orientation and significant attention to detail
  • Proven ability to work independently and as a part of a team.


  What you’ll get:

In addition to an outstanding work environment with rapid advancement potential, Gartner associates enjoy exceptional compensation and benefits, including:

  • An upbeat, positive culture. Integrity, objectivity, collaboration, results, and a no-limits mindset are central to our values.
  • Limitless growth. We work with you to help you meet your goals and advance within the company.
  • Encouragement to be innovative and challenge status quo.
  • Exposure to industry leading training and development
  • Performance based recognition and rewards.


Who are we?

At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization’s mission-critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 92,000 USD - 130,500 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to .

Job Requisition ID:87171

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