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Principal DevOps Engineer


About Gartner IT:

Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients.  We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner.  Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team. 

About the role:

You will be an expert contributor and part of the Cloud COE Team; responsible for developing Gartner’s capabilities in automating and streamlining IT infrastructure processes and DevOps tasks while improving Gartner’s self service capabilities using public cloud platforms and open-source technologies. This team, who has a broad and expert knowledge on many technology stacks and architectural patterns, fosters knowledge sharing and collaboration that results in a unified group strategy. All on the team provide leadership, innovation, timely delivery, and the ability to articulate business value.

What you’ll do:

  • 7+ years of hand-on experience in AWS services architecture and governance using built in services as well as external tools. Experience with python and CDK required.
  • Drive cloud native and designed for failure architectures across the enterprise
  • Comfortable working with distributed teams and evangelizing the benefits of cloud and automation.
  • Strong expertise in leveraging a wide variety of open source technologies
  • Automation is in your DNA – not satisfied with performing repeatable work. Automate wherever you can, and ensure enterprise grade scale and security is built into your automation
  • Self-Service – develop self-service capabilities so consumers can use the service without requiring manual action
  • Create and maintain documentation of enterprise infrastructure topology and system configurations
  • Serve as an escalation for internal support staff to resolve issues
  • Coordinate with internal staff and schedule maintenance activities, including upgrades
  • Work with the DevOps Engineering team to build/use automation tools to provide a fast, compliant list of cloud operations.
  • Work closely with App Dev teams to provision and manage cloud infrastructure.
  • Implement and oversee Security policy, monitoring, guidelines and compliance for our Cloud Services.
  • Create and manage monitoring and alerting processes and procedures to ensure actionable alerts are generated, operated on, and lead to problems being eliminated before impacting customers.
  • Optimize AWS/Azure billing by Right Sizing instances, select/manage reserved instances with tools such as CloudHealth and/or CloudNative. 
  • Focus on building automation to promote platform hygiene and operation excellence

What you will need :

10+ years of experience in Software and/or Infrastructure, with a desired 7+ years in a relevant cloud, automation, and orchestration

Must Have:

  • Experience delivering solutions in a complex, globally distributed infrastructure
  • Expertise with both Linux and Windows technologies and their use in delivering secure, highly available, mission critical enterprise-class solutions
  • Demonstrable experience delivering automation and other optimization techniques to modernize infrastructure
  • Experience working in a continuous delivery environment.
  • Experience managing and implementing Cloud architectures in a DevOps/Agile methodology
  • Experience facilitating incident management and system recovery efforts.
  • Experience with operating system scripting such as ansible/packer, programming languages, agile project management practices
  • Proven ability to work effectively in a fast-paced, iterative development environment

Who you are:

  • Knowledge of Agile approaches to software development and able to put key Agile principles into practice to deliver solutions incrementally.
  • Knowledge of workflows, publishing, analytics, portal, mobile, big data, cloud and other leading edge technologies
  • Excellent analytical thinking, interpersonal, oral and written communication skills with strong ability to influence both IT and business partners
  • Ability to prioritize and manage work to critical project timelines in a fast-paced environment

Don’t meet every single requirement? We encourage you to apply anyway. You might just be the right candidate for this, or other roles.


Who are we?  

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?  

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work .

What do we offer?  

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. 

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to .

Job Requisition ID:86633

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