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Title: Editor - Service Descriptions 

About the role: 

As Product Owner of Gartner Service Descriptions, the Editor will create and maintain Service Descriptions, contractual documents describing Gartner product deliverables clients receive as part of their subscription services. Editor will plan, coordinate, revise, and manage translations of Service Descriptions within expected timeframes. Key business partners are Global Product Management, Legal and technical teams responsible for the Product Master. The role is suitable to individuals committed to teamwork and process improvement as we modernize our systems.    

What you will do: 

  • Oversee the documentation of Service Description standards, guidelines, governance and processes to ensure Service Descriptions are consistent to the Product Master, available, reliable and accurate.

  • Maintain deliverables in product master tables to create, edit, and maintain Service Description documents in English as part of the end-to-end production process for Product creation, update and retirement.

  • Prioritize translations of Service Descriptions in collaboration with Pricing team, Global Commercial Support Team and External Service Provider to support countries in which we do business that require local language contract documents. 

  • Maintain internal quality control procedures to ensure Service Description documents are (i) properly translated according to the Gartner Service Description Translation and Style Guidelines, (ii) proofread, and (iii) formatted in a manner consistent with the original English version.

  • Effectively collaborate across the business to assess recommendations and improvements to Service Descriptions in compliance with legal and business requirements.

  • Contributes to quarterly production updates of glossaries and style guides.

  • Timely completion of activities related to product releases and ensure Service Descriptions are posted and available to Sales.

What you will need:

  • Degree in Journalism, Communications, English or other related field preferred. 

  • 3+ years of demonstrated professional experience in journalism, writing and editing in a technical environment.

  • Experience with reporting and configuring Salesforce/Conga CLM.

  • Highly organized with a proven ability to meet deadlines in a fast-paced and a highly dynamic environment.

  • Demonstrated ability to collaborate across teams/departments/stakeholders

  • Flexible and able to balance priorities and manage multiple tasks simultaneously within tight schedules.

  • Fluent with excellent command of English. Proficiency in other languages desired, but not required.

What we offer:

  • Limitless growth and learning opportunities

  • A collaborative and positive culture — Your team will be as smart and driven as you

  • Outstanding compensation — Plus competitive benefits and generous time off

  • A chance to make an impact — Your work will contribute directly to our strategy


Who are we?

At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization’s mission-critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 56,000 USD - 77,280 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to .

Job Requisition ID:85925

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