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Director, Manufacturing Operations Technology Analyst (MES), Remote US


Director, Manufacturing Operations Technology Analyst (MES), Remote US

Gartner is seeking a Manufacturing Operations Technology Analyst, focused in smart manufacturing technologies including Manufacturing Execution Systems,  to drive new thought-leading research around the tools, solutions and technologies that can solve our client’s business challenges in Supply Chain. This research will be targeted to Heads of Manufacturing, Manufacturing Strategy, and Manufacturing Operations Technology Leaders within End User organizations and, in addition, practice/product leaders within large services and software providers. 

The successful candidate will be responsible for: 

  • Advising our business and technology clients on market landscape, vendor selection, and implementation to solve mission critical priorities.  This will include reviewing software proposals.
  • Advising on best practices for selecting and leveraging technology effectively.
  • Researching, writing, and advising on digital transformation and the changing vendor landscape for manufacturing solutions , new and defining emerging technology developments, ecosystems, architectures, and business models. 
  • Advising our business and technology clients on selection of Consultants and Service Integrators. 
  • Contributing to Gartner research and ideation on digital transformation and the evolution of current Manufacturing Operations technologies and related use cases; including creation/participation in Magic Quadrants, Hype Cycles and Toolkits.
  • Delivering presentations, both virtually and in person, to large audiences
  • Leading strategic advisory days with software provider clients
  • Conducting press interviews
  • Supporting Sales in the sales cycle.
  • Providing advice to Investment clients

Must haves:

  • The candidate must have significant experience in developing, managing, implementing or using manufacturing operations technologies and a robust understanding of key cross industry manufacturing  processes with an emphasis on manufacturing operations management, manufacturing execution systems and IT/OT integration.
  • This could be through working in a large end-user organization, or from within a vendor focused on this market. Typically, Manufacturing Operations Management Leaders, Supply Chain Technology Leaders, and Business Analysts or Product Owners in smart  manufacturing, including, but not limited to manufacturing execution systems (MES), manufacturing analytics, industrial IoT (IIoT) or manufacturing operations technology market, would possess the skills we are looking for.
  • This should include skills and experience as follows: 
    • A genuine excitement about the possibilities of technology to solve manufacturing operations business challenges, matched with a healthy dose of skepticism.
    • Excellent writing and data visualization skills. 
    • Skill in complex problem solving. You absolutely must have an agile mind and be able to think quickly on your feet.
    • Proven ability to engage and advise senior business and technology executives. 
    • Ability to work effectively leading or contributing to cross-team projects.
    • “Out of the box” big picture thinker who is adept at connecting the dots between different technologies, trends and business models.
    • Ability to “deep dive” into emerging technologies and trends (i.e. IIoT, AI, Industry 4.0, smart manufacturing) and then communicate implications and recommendations at an executive and strategic level.
    • Confident on stage presenting
    • Self-motivated and driven 

What you’ll need:

  • 8-10 years’ experience in increasingly senior roles, working in manufacturing  or with manufacturing operations leaders, with a strong emphasis on manufacturing operations  technologies.
  • Experience in Manufacturing Operations, Production operations and the use of technology to support Manufacturing Operations.
  • In-depth experience of at least two-three of the following processes and the technologies that support them:
    • Manufacturing Operations
    • Production Management
    • Manufacturing Engineering
    • Operations Excellence/continuous improvements
    • Production automation 
    • Production Logistics
  • Communication skills, as evidenced by prior experience presenting to or advising senior executives, investors, boards, or industry peers.   
  • Strong work ethic, working both independently and in a team environment. 
  • Strong project and time management skills and ability to manage multiple priorities. 

An appropriate bachelor’s degree, we would prefer the addition of a master’s level qualification as well. Full membership of a professional body would



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Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 130,000 USD - 165,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

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Job Requisition ID:85885

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