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Manager, Conferences Sales & Service Enablement


This role will be responsible for supporting the Global Conferences partnership with Research Sales and Services and Delivery teams at a regional level. You will execute Sales and Service delivery enablement campaigns and communications to ensure Conference opportunities are effectively utilized by Sales and Services and Delivery.

Primary Responsibilities:

  • Build relationships with seniormost leaders and key partners across Sales and Service orgs to understand how Gartner Conferences can help drive engagement with clients and prospects 
  • Execute processes and plans to support timely and relevant sharing of information with sales and service associates as they are often the first point of contact for client/prospect questions regarding conference
  • Create clear and direct understanding of conference timelines, goals and key details in order to own and drive best practices leading to attendance (building agendas, booking 1:1s, etc.)
  • Partner with Sales & Service Operations & Comms teams to drive effective, consistent and impactful ways to support associate adoption of conference tools and best practices - including the creation of best practice playbooks for associates
  • Identify and pilot the most effective communication forms for internal conference campaigns and information sharing
  • Support tracking and execution of regional conference briefings, leader prep calls and any enablement cadences that arise (Power Hours, onsite experience briefings, etc.) including project management of deck builds
  • Review and edit sales/services owned playbooks and other conference-aligned resources to ensure correct information/timelines/calls to action and ensure all conference-wide details are represented
  • Create streamlined, scalable processes and tools to share with leaders when new initiatives are launched across conferences. 
  • Identify opportunities for process improvements, tool enhancements and develop innovative solutions that drive efficiency within Gartner Conferences and across Sales/Service teams.
  • Key stakeholders include all teams in Global Conferences, GTS/GBS Sales & Sales Operations, Services and Delivery, Corporate Communications and Corporate Marketing. Primary external relationships are directly with conference attendees.    


  • Bachelor’s degree preferred
  • 5-7 years business experience.
  • Proficiency in executing cross-functional initiatives. 
  • Strong executive presence
  • Strategic leader, with excellent implementation results. 
  • High sense of urgency, ability to work at a fast pace.
  • Excellent verbal and written communication skills
  • Ability to build and leverage relationships
  • Strong project management skills, including deadline management
  • Strong leadership skills with the ability to communicate, collaborate & motivate.
  • Exceptional problem-solving capability
  • Client focused
  • Fully competent in Microsoft office, especially Excel and PowerPoint
  • Passionate, energetic & enthusiastic
  • Solution oriented strategic thinker - self-motivated & collaborative
  • Curious and inquisitive
  • Event Planning experience not needed.
  • Willingness to travel about 20% of the time.

#LI-hybrid #LI-KH7 #ConferencesOperations

Who are we?

At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization’s mission-critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.

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Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

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Job Requisition ID:85473

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