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Network Specialist - Conferences (Barcelona)

Description

Hiring near our Barcelona, Spain Center of Excellence.

About Gartner IT:

Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients.  We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner.  Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team. 

About this role:

Working as part of a diverse team within the Enterprise Technology Operations Org you will be responsible for the design, planning, implementation, and support of our Network infrastructure at conferences worldwide.  Working hand in hand with the conferences team you will help us to ensure that every conference we produce is the single most important annual gathering for the roles we target and the communities we create around the globe whilst helping to empower our internal teams and drive innovation within our business unit and Gartner as a whole.

What you’ll do:

  • Will work in a team environment in the support of a complex network design, consisting of various vendor technologies. Possess strong commitment to team environment dynamics with the ability to contribute and follow leadership directives at appropriate times.

  • Perform Client-facing responsibilities, able to interact directly with C-level Clients in person and able to understand the Client's needs to solve Network or IT related issues and difficulties quickly and tactfully.

  • Responsible for following established Conferences Networking standards and best practice procedures onsite at scheduled Conferences

  • Create and maintain up-to-date documentation of network design, operation and procedures.

  • Experience in network operating systems, topologies, hardware, routing, switching, and security.

  • Deploy, manage and support Cisco Networks

  • Onsite Support for Gartner Conferences globally

  • Setup, support and implementation of IP network solutions.

  • Basic configuration and support of EIGRP, OSPF, IPSec VPN, Spanning Tree as well as the ability to implement tools for monitoring and troubleshooting the previous services.

  • Basic support of DHCP, WINS, remote access systems.

  • Identify, isolate and resolve network problems quickly to mitigate business impact.

What you’ll need:

  • Able to work extended hours and weekends as needed

  • Ability to travel > 60%

  • Excellent communication and customer service skills

  • In-depth knowledge of Desktop and Server OS including file and print services

  • Knowledge of network, desktop, and server technology concepts, maintenance, and procedures.

  • Ability to use good judgment, problem-solving and decision-making skills when working with Venue IT staff and partners.

  • Thorough knowledge of how to troubleshoot network issues using various network analysis tools (i.e. Cisco Meraki, Fluke, Airmagnet, Ekahau, SolarWinds, WireShark etc.)

  • Ability to create and read Network Diagrams for the planning of a Network deployment

  • DHCP & DNS setup and maintenance

  • General Knowledge pertaining to the configuration, implementation, and troubleshooting of: Cisco Wireless Controllers, Wireless Access Points, Routers and Switches.

  • Ability to support clients with Wireless setup and troubleshooting on various operating systems

  • Capable of setup and support of basic network monitoring tools (i.e. Meraki, Solarwinds, Extrahop, Splunk, etc.)

  • Ability to use good judgment, and problem-solving skills for Client support

  • Good interpersonal and communication skills; ability to work independently and to manage priorities; strong organizational, analytical, and project management skills.

  • Solid experience with Internet services and routing as well as experience working with ISPs an asset.

  • Solid understanding and experience with enterprise level wireless networks

  • Wireless fine-tuning experience is a plus

  • External vendor support experience a plus

What you will get:

  • Competitive compensation packages.

  • 23 days annual holiday and an additional day off for your birthday.

  • Private Medical and Dental Care.

  • Life and Disability Insurance.

  • Public Transport Subsidy.

  • Ticket Restaurant Card.

  • Childcare Vouchers (Ticket Guarderia).

  • IncentiFit - annual reimbursement for health-and-wellness-related activities.

  • Pension Scheme.

  • Tuition Reimbursement.

  • Employee Stock Purchase Plan.

  • Employee Assistance Program.

  • Gartner Gives Charity Match.

  • Relocation Assistance - a specialist to help you with all the appointments and paperwork.

  • Limitless growth and learning opportunities.

  • A collaborative and positive culture - join a diverse team of professionals that are as smart and driven as you.

  • A chance to make an impact – your work will contribute directly to our strategy.

  • Hybrid environment with flexibility, remote work, and more.

  • New offices close to Glòries and the beach in the fantastic, “innovation and tech” 22@ district of sunny Barcelona.

  • Fresh fruit, snacks, selection of teas, fair trade organic coffee and a fridge full of beer for our Thursday Beer O’Clock.

Please Note:

  • Applications must be submitted in English.

  • A valid EU visa/passport is required for this position.

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Who are we?

At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization’s mission-critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.


The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to  ApplicantAccommodations@gartner.com .

Job Requisition ID:85310

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