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Director, Employee Relations


We are searching for a  Director to join our global Employee Relations Center of Excellence (COE).  Working in close partnership with HR Business Partners and our in-house employment law team, the Director will play a central role in conducting employee relations investigations and evolving our management of employee relations matters.

Key responsibilities:

  • Conduct investigations on a variety of employee relations matters, including complex and/or highly sensitive issues; facilitate resolution discussions with employment law, HR partners and business leaders.
  • Help evolve and teach best practices in investigation skills, including investigation design, documentation, rapport building, and outcome management; train, coach and consult with HR partners (both 1v1 and in group sessions) on best practices in mitigating and resolving employee concerns.
  • Develop and continuously evolve investigation tools and templates for global use by HR partners and others conducting investigations.
  • Partner closely with HR Business Partner leads, internal legal counsel and other stakeholders to identify trends and risks in employee relations matters and help design and implement scalable and effective mitigation measures.
  • Support special projects and other initiatives as assigned.

Key requirements:

  • Passion for employee relations, growth mindset, and drive for continuous improvement.
  • Excellent investigation skills, including investigation design, interview skills, documentation management, decision visuals, etc.
  • Strong appreciation for the employee experience and ability to navigate difficult conversations effectively.
  • Excellent influencing and relationship-building skills, and ability to operate effectively with a broad and diverse group of internal stakeholders and subject matter experts.
  • Analytical mindset: ability to solve problems using both quantitative and qualitative inputs; ability to make fair, reasoned, fact-based judgments on your own and collaboratively with others.
  • Excellent verbal and written communication skills, including the ability to present effectively to stakeholders at all levels of the organization.
  • Ability to create effective tools and templates in Word, PowerPoint, Excel, etc.
  • Impeccable judgment and ability to work with highly confidential and sensitive matters appropriately.
  • Strong time management skills and ability to be productive while managing multiple matters and workstreams. Ability to flex working hours on occasion to align with other time zones.
  • Understanding of diversity, equity and inclusion issues and commitment to supporting an inclusive culture.

     Education/experience requirements:

  • At least 10 years of related work experience as an HR/Employee Relations partner including direct ownership of investigations; prior experience in a centralized employee relations team strongly preferred.
  • Undergraduate degree or equivalent strongly preferred; employment law background a plus.

Who are we?

At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization’s mission-critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 116,000 USD - 164,220 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to .

Job Requisition ID:85096

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