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Project Specialist

Description

About the Role:

As members of our project management team, project specialists support the in-house editing and design department’s (known as “R&A Studio”) workload, including scoping, planning, and assigning projects for production, balancing against business priorities and other related duties. We are looking for a self-driven, detail-oriented, and deadline-focused individual who can oversee multiple projects at a time, communicate professionally with internal stakeholders, and manage work across multiple content management systems and communication platforms. As a project specialist for our Multimedia team, you will manage production of all Gartner podcasts from planning to publishing and ensure podcast hosts and coordinators, editors, and designers have everything they need to produce content on time and at the highest quality standards, adhering to the Gartner brand. You’ll also help coordinate video production, with project manager support.

What You Will Do:

Project Management

  • Review new podcast and video requests to ensure all required information/files have been obtained, and accurately document project details in our content management systems. If requirements are missing, seek them out from the appropriate partners.

  • Coordinate client approval and signoff, checking and approving production materials, templates, and art when possible.

  • Actively manage internal stakeholders toward set deadlines by sending reminders and explaining consequences of missed deadlines.

  • Prepare team for on-site event video creation (e.g., coordinating scheduling, managing tracking spreadsheets, completing necessary system admin for work to begin).

  • Maintain deep knowledge and understanding of all steps required in the creative development and production process for multimedia.

  • Manage multiple projects simultaneously while weighing the importance of specific jobs and prioritizing accordingly, maintaining high levels of personal productivity and keeping team and internal stakeholders aware of changes and concerns.

Client Service and Communication

  • Maintain internal client satisfaction through effective project management and strong commitment to service.

  • Communicate professionally (written and verbal) during stressful situations, resolving problems accurately, effectively, and positively.

  • Passionately serve internal clients, developing and maintaining strong relationships with them and your peers.

  • Resolve complex project issues with a collaborative, solution-oriented approach.

  • Facilitate communication globally with internal research teams and editing, design, and project management peers to meet daily deliverables, always with a sense of urgency and across appropriate platforms.

Other Responsibilities

  • Work collaboratively with team members to meet client needs and business objectives.

  • Provide floating support for teammates on various projects as needed.

  • Provide timely project tracking and department reporting information through daily administrative tasks.

  • Remain agile to evolving processes by attending trainings, using self-serve resources, and adapting your approach accordingly.

  • Related duties as assigned.

What You Will Need:

  • 3+ years project management or coordination experience in a fast-paced environment, such as a creative team, marketing agency, newsroom, or other in-house support group

  • Background working in multimedia content production (podcasts, videos) preferred but not required

  • Flexible, adaptable, and team oriented

  • Excellent collaboration, verbal communication, and writing skills

  • Exceptional organizational, planning, and time management skills

  • Extremely detail oriented, accurate, and self-disciplined

  • Proven track record independently managing multiple tasks and high volumes with often-changing requirements

  • Expertise working in Google Workspace (Google Docs, Sheets, and Drive) and MS Suite (Outlook, Teams)

  • Experience with a content management system and/or project management system (e.g., ClickUp) strongly preferred

  • Desire to learn new tools, technologies, and business processes

What you will get:

  • Competitive salary, generous paid time off policy, charity match program, and more!

  • Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP)

  • Collaborative, team-oriented culture that embraces diversity. 

  • Professional development and unlimited growth opportunities

#LI-ST2

Who are we?

At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization’s mission-critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.


The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to  ApplicantAccommodations@gartner.com .

Job Requisition ID:85075

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