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Creative Director - Digital Markets


About Gartner Digital Markets:

Gartner Digital Markets is a business unit within Gartner. Our mission is to empower organizations to accelerate growth by helping them embrace the right technology and services.

Gartner Digital Markets is the world’s largest platform for finding software and services. With more than 100 million annual visitors across four buyer destinations—Capterra, GetApp, Software Advice, and UpCity—and 70 localized sites, Gartner Digital Markets helps software and service providers build their brand, capture demand, and understand their market. As the only destination for software and services driven by independent, objective research and verified customer reviews, we help connect providers with in-market buyers to fuel growth across the full funnel.

For candidates interested in taking their next career step, Gartner Digital Markets offers the best of two worlds—the stability and resources of a large, established organization combined with the fast pace and excitement of working for a dynamic growth business. Our team is on the front lines of innovation in an industry that is always transforming, providing an incredible opportunity for you to grow and learn throughout your career.

What we’re looking for: 

The Creative Director is part of Gartner Digital Markets Global Brand Marketing Team.  He/she will be responsible for building and managing our newly formed in-house creative agency that is responsible for the design and production of all digital channel marketing assets for Capterra, Software Advice, GetApp and UpCity.  Working closely with the leadership team, the Creative Director will be responsible for helping to define each brands’ creative needs, building the appropriate team to support the creative needs and implementing a unified vision for the team as well as fostering a collaborative multi-discipline environment.

The ideal candidate will have a demonstrated ability to create, develop, and lead a Creative team and to collaborate effectively with a variety of stakeholders including content, marketing, brand, and product teams. The Creative Director will develop world-class customer-centric experiences based on creative/UX and marketing best practices, iterative design, testing, and customer research. 

Why you’ll want to come to work:

  • Help define a simple, scalable, and impactful creative vision to drive the creative strategy and execution of all of Gartner’s digital brand properties across all channels and platforms.

  • Provide leadership and expertise around design, brand, user research, and innovation that translates into simple, scalable, and effective designs and executions.  

  • Own the end-to-end creative process to effectively conceptualize and communicate creative standards, collateral, and marketing objectives.

  • Relentlessly prioritize creative projects using GDM's business priorities as a framework.

  • Player-coach mentality who is ready to roll up their sleeves and get their hands dirty in building marketing creative for video, social media, email, display advertisements, landing pages, print ads, etc.

  • Ensure we’re on top of the latest creative trends and design principles.

  • Collaborate and partner with the brand, content and marketing teams to create world-class, user-centric, branded experiences.

  • Collaborate across the organization to create comprehensive and coordinated strategies

  • Work closely with brand, product, content, and marketing teams to identify and develop creative assets that drive revenue for Gartner Digital Markets.

  • Analyze and synthesize results and data into actionable recommendations.

  • Build and lead a team of creative professionals fostering career development and growth paths for team members in alignment with company and personal objectives

  • Inspire the team to greatness and support creative team members as they ideate, collaborate, and design new experiences. 

What you’ll bring to the team:

Qualifications and Experience

  • Bachelor’s degree in fine arts, marketing, design or similar creative field.

  • 10+ years of video/advertising/design/UX/UI background required with professional experience in digital.

  • Creative agency background with recent experience working with Fortune 500 B2C brands.

  • Proven project management, prioritization, leadership, strategy, people management, interpersonal, presentation, organizational and communication skills.

  • Solid understanding of user-centered design processes and ability to balance customer needs with business goals in developing solutions.

  • Demonstrated ability to develop innovative solutions and apply cutting-edge techniques including GenAI.

  • Understanding of web analytics and A/B and multivariate interface testing.

  • Outstanding leadership and people management skills.

  • Exceptional communication, meeting facilitation, and presentation skills.

Don’t meet every single requirement? We encourage you to apply anyway. You might just be the right candidate for this, or other roles.

Check out our video to learn about who we are, and what we do:  

What you’ll find:

  • Limitless growth and learning opportunities.

  • A collaborative and positive culture - join a diverse team of professionals that are as smart and driven as you.

  • A chance to make an impact - your work will contribute directly to our strategy.

  • Frequent social activities such as movie night, laser tag, bowling, escape room, summer beach party, hiking & bbq, and more!

  • A hybrid work environment—enjoy the flexibility of working from home and the energy of collaborating with peers in our dynamic offices.

  • New offices close to Glòries and the beach in the fantastic, “innovation and tech” 22@ district of sunny Barcelona.

  • Fresh fruit, snacks, selection of teas, fair trade organic coffee and a fridge full of beer for our Thursday Beer O’Clock.

What you’ll receive:

  • Competitive compensation.

  • 23 days annual holiday and an additional day off for your birthday.

  • Private Medical and Dental Care.

  • Life and Disability Insurance.

  • Public Transport Subsidy.

  • Ticket Restaurant Card.

  • Childcare Vouchers (Ticket Guarderia).

  • IncentiFit - annual reimbursement for health-and-wellness-related activities.

  • Pension Scheme.

  • Tuition Reimbursement.

  • Employee Stock Purchase Plan.

  • Employee Assistance Program.

  • Gartner Gives Charity Match.

  • Relocation Assistance - a specialist to help you with all the appointments and paperwork.

And much more!

What we are:

  • Action Oriented - You have what it takes to deliver measurable results, fast. We encourage and guide the vision, roadmap to success and the action it takes to make it happen.

  • Intellectually Curious - You love learning and are excited by the potential teaching opportunities within your role. You bring respectful, radical candor to your work, with a mindset of desiring ongoing professional and personal development.

  • Collaborative - You believe in the one team, shared mission philosophy. You are open to giving and receiving feedback and understand the value of working together to accomplish more than could be accomplished alone.



- Applications must be submitted in English.

- A valid EU visa/passport is required for this position.



Who are we?

At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization’s mission-critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to .

Job Requisition ID:84967

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