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Team Lead, R&A


Title:  Team Lead, Branded Research CoE

About the role: 

You would be part of a Branded Research Center of Excellence with Research Architecture & Methodologies group. You will support creation of branded research documents research (like it's Magic Quadrant, Critical Capabilities). The CoE will also identify and introduce process innovation and best practices for the research it performs and will help develop new research methods. As a Team Lead, you will manage a small team of Individual Contributors enabling them to support the production process of multiple branded research documents.

What you will do: 

  • Lead a team of associates, and effectively manage multiple projects and engagements within R&A.

  • Balance the team’s workload and handle requests for operation support assistance on special projects.

  • Collaborate with analysts to optimize project management of Gartner’s branded research documents within scheduled timelines.

  • Manage process-related activities using established engagement essentials for the creation of branded research documents.

  • Support in recruiting, onboarding new associates and building internal knowledge base.

  • Define and communicate goals and objectives and conduct performance reviews, in partnership with the Manager.

  • Optimize team capacity and responsibilities, monitor standard metrics, address any roadblocks and coach the team associates.

  • Consistently look for process and technology optimization to support project management and reporting.

  • Support the Team Manager to coach, facilitate, solve work problems, address people-related issues, and be actively involved in the day-to-day activities of the team

  • Develop strong process knowledge and support your manager in identifying areas for constant optimization and scale for growth

  • Identify training needs and organize training sessions with global workforce development/ team and relevant Research and Advisory Strategy team & Operations teams

  • Develop strong business acumen within the team and ensure team members understand their impact to the business

  • Track and report on team productivity/efficiency, resource utilization, and capacity (addressing any roadblocks)

  • Create an environment oriented to teamwork, collaboration, open communication, creative thinking, cohesive team effort, and workplace integrity

  • Oversee the successful implementation of global research policies or processes.

  • Ensure the high quality of deliverables – making sure regular checks are in place before sharing the deliverable to the stakeholders.

What you will need: 

  • Bachelor’s degree in Business Administration, Project Management or related field; Master’s degree preferred.

  • 7 - 10 years of experience in the research / content industry, minimum 5-6 years of experience in a project management / center of excellence or similar environment as part of a global corporation. 

  • 1 year team lead experience is preferred

  • Strong understanding of project management methodologies and tools (eg Microsoft Project, excel, Jira)

  • PMP and PRINCE2 or other relevant certification preferred. 

  • Experience in managing multiple senior stakeholders across geographies.

  • Excellent writing and verbal communication skills and project management background will be essential

  • Real-life experience in driving to consensus, moving forward, and getting things done amongst large, global, and diverse groups of constituents

  • Good understanding of Gartner Magic Quadrants, authoring guidelines and process is preferable.

  • Strong experience in mentoring and training junior staff

  • Proven ability to solve problems and bring timely resolution to on-going issues

  • Ability to absorb and parse quickly large amounts of information from various sources

  • Advanced knowledge of Microsoft Office Suite


Who are we?

At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization’s mission-critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to .

Job Requisition ID:84600

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