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Sr Manager, Security Risk Management

  • Stamford, CT / London / Arlington, VA / Irving, TX / Fort Myers, FL
  • Administration


The Gartner Global Safety & Security (GSS) team is seeking an experienced global physical security crisis management and intelligence professional. This role requires someone highly adept at anticipating the needs of the global safety & security team, partners and stakeholders, and associates and proactively engaging in response and process improvements. The ideal candidate will demonstrate competency and expertise in the life cycle of intelligence and crisis management early warning to response to continuity of operations. This role also includes management of the global security governance and project management program including experience with policy development, cross-functional alignment, and vendor management.

Sr. Manager, Security Risk Management: Crisis Management, Intelligence and Governance

  • Crisis Management Program

    • Provide continual and proactive input and guidance for program and process improvements.

    • Develop and implement enterprise and regionally specific processes;

    • Continually develop CMT members and corporate stakeholder relationships, and their roles and responsibilities and engage with them on improvements.

    • Provide training, guidance, and mentorship of the embedded Crisis Management and Intelligence Analyst.

    • Coordinate and execute ongoing crisis management training and exercises (including materials, scheduling, etc);

    • Coordinate crisis management response actions and after-action reports and improvements.

    • Manage tools and vendors that support intelligence and crisis response.

  • Global Security Risk Intelligence and Travel Security Programs

    • Support the strategic and tactical program development.

    • Manage ad-hoc intelligence requests for assessments (scoping, assigning, delivering, etc.);

    • Seek out opportunities to provide intelligence to the business.

    • Benchmark with industry peers and relevant intelligence groups on impactful incidents, best practices, vendors & tools, etc.

  • Governance and Project Management Program

    • Development, coordination and alignment of GSS policies, procedures, protocols, frameworks, plans, guidelines, playbooks, templates and processes (supporting documentation, tracking, etc.);

    • Ongoing governance gap analysis, review of control requirements, and testing to ensure GSS processes and procedures provide expected outcomes.

    • Ongoing development GSS processes, goals and deliverables (risk register, capability maturity modeling, process and stakeholder mapping, knowledge base development, stakeholder engagement, etc.) including KPIs to track performance and identify improvements.

    • Oversight on GSS team schedule; team calendar; ensuring sufficient resource allocation.

    • Coordinate and manage GSS projects within the team, across the business, and with vendors.

 Experience, Qualifications, and Skills

  • This role requires occasional work on nights and weekends to support current crises as needed; will require being on-call for potential emergency response at least once per month.

  • Proficiency in and knowledge of products and services that support global intelligence, crisis management and response, and travel security.

  • Ability to interact professionally and effectively present complex information to an audience that may be unfamiliar with the subject matter.

  • Proven ability to navigate complex business partnerships and stakeholder relationships.

  • Ensures accountability and execution of processes and programs.

  • Enthusiastic, positive, creative, self-motivated, open to feedback

  • Excellent written and verbal communication skills

  • Excellent analytical skills and demonstrated ability to solve problems.

  • Must demonstrate the ability to be flexible and adapt to changing priorities.

  • Excellent organizational skills, detail-oriented

  • Maintains confidentiality concerning all information and projects.


Who are we?

At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization’s mission-critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 92,000 USD - 130,500 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to .

Job Requisition ID:83342

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