Description
Role Purpose
The Manager, Supplier Relationships role is essential to the successful delivery of Gartner’s conference services sourcing strategy. This role involves collaborating with conference team leaders to determine operational requirements, securing optimal contract scope and pricing, and building strong relationships with supplier partners to maximize conference success.
Primary Responsibilities:
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Partner internally with logistics, exhibitor operations, housing, and registration stakeholders (including executive leaders) to understand business needs. Based on these needs, assist stakeholders in defining complex scope requirements to source suitable suppliers with the scale and expertise to support our conferences strategy.
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Provide key insights and analysis to aid in the management and selection of the best suppliers for our conferences.
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In alignment with Gartner’s contract processes and policies, negotiate supplier pricing and business terms that minimize the risk to the company and deliver increased value.
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Manage and influence supplier contract management processes to ensure timely execution of contract reviews and approvals.
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Develop strong relationships with contacts to ensure quality standard at conferences is maintained, company expectations are met, and lines of communication are open.
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Monitor partnership, performance metrics, and service delivery satisfaction including the facilitation of business reviews for select suppliers i.e., Quarterly Business Reviews and Monthly Operations Reviews.
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Partner with Procurement to lead a global conference services supplier consolidation initiative to aid in streamlining suppliers to better leverage Gartner spend (time and purchases).
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Strive for continuous improvement through ongoing contract and supplier management; collaborate with onsite planners to capture supplier performance feedback and follow up to ensure practices are adjusted accordingly where necessary.
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Project manage including ownership and adherence of timelines and templates, and accurately track and evaluate results on overall project goals.
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10-15% travel to conferences required per year.
Expected Results:
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Timely and successful execution of sourcing and negotiation best practices
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Collaborative internal stakeholder and external supplier experience
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Outstanding operational effectiveness (including creation of scalable and consistent processes)
Education:
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Bachelor’s degree
Professional Experience Required:
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5-6 years event management experience incl. end-to-end event management
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Extensive conferences onsite experience
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$1 million dollar+ contract negotiation and management experience
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Knowledge of the overall procurement life cycle
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Broad supplier relationship management experience across a large-scale organization
Key Competencies/ Knowledge, Skills & Abilities Required:
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Ability to partner to influence and drive accountability across the organization
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Strong time management skills and ability to multitask - high sense of urgency and prioritization
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Confident and collaborative mindset with ability to build and leverage relationships both internally and externally
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Excellent project management skills
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Strong problem solving and analytical skills
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Executive presence
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Strong financial management skills
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Fully competent in Microsoft office, especially PowerPoint and Excel
Who are we?
At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization’s mission-critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.
What makes Gartner a great place to work?
Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner
What we offer:
Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.
Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 68,400 USD - 107,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com .
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