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Director, Business Analytics


Director, Business Analytics 

The Global Product Management (GPM) organization is responsible for business performance of all research products. The Research Business Analytics (RBA) team is part of Global Product Management.  RBA performs analysis related to all aspects of Gartner’s Research. This includes client value drivers: Research content, research interaction, and the research role in conferences and events. RBA also supports the Research & Advisory (R&A) organization by enabling analysis and performing analysis running from client retention analytics, associate performance analytics, budget and financial analysis (in partnership with the finance organization), client demand sensing.  We power fact-based decision making by providing data, insights, and analytic tools to continuously improve our business – operationally and strategically. 
We are looking for a proven, independent, highly analytical problem solver to be part of our growing team. This person will be a “player/coach” who is as comfortable rolling up their sleeves to “get the job done” as they are leading strategic initiatives for e.g., Content ROI, Content quality and client value, topic analytics to name a few.   
This Director, RBA, in close collaboration with business stakeholders, Finance, R&A leadership, and GPM leadership will develop and execute on an approach to deploy research expert investment in a way that optimizes Gartner economics. This is an exciting opportunity to be hands-on in our efforts to fuel Gartner’s revenue growth and retention through Gartner’s world-class, must-have content and extraordinary and timely client interactions. 

What you’ll do:   

  • Partner with stakeholders (e.g., R&A leaders, Finance, and Human Resources) to understand business needs. Topics include current resource utilization, future resource allocation, and content value analysis (ROI). Continuously and collaboratively prioritize efforts against areas of highest business impact. 

  • Develop and continuously improve a methodology to optimize expert deployment. The approach should match investment with client demand to meet client needs while optimizing Gartner economics. 

  • Execute on the approach for backfills, growth hiring, and ongoing re-deployment. Measure effectiveness and capture stakeholder feedback to continuously improve. 

  • Continuous improvement: Take initiative to identify and roll out improvement initiatives related both to RBA deliverables (e.g. new, innovative data sources, analytic insights, tools) as well as operational process improvement (e.g. improving RBA processes and communications). 

  • Strategic initiatives: Partner with stakeholders and other team members to define and roll out strategic initiatives and key, cross-organizational deliverables. 

  • Stakeholder management & communication: Build deep and lasting relationships with stakeholders across the Research & Advisory organization as well as other functional areas, including Finance, R&A, GPM, Human Resources, and IT. Identify opportunities for collaboration and “win-win” shared projects across functions. 

What you will need:  

  • Experience : 10+ years of progressive business experience involving. 

  • Education: Bachelor’s Degree required with a Master’s Degree preferred. Degree with a concentration in finance, statistics, data science, mathematics, engineering, computer science, or operations research preferred. 

  • Exceptional problem solving: Proven track record of solving complex problems, thinking creatively, and using data to tell a story to influence senior level stakeholders. Demonstrated thought leadership with high business impact throughout career. 

  • Success in fast-paced environments: Track record of success in fast-paced environments with competing and continuously evolving priorities. 

  • Leadership: Successfully led key initiatives; engaging teams and key stakeholders across business functions and at all levels of the organization. 

  • Collaboration: Strong collaboration and influencing skills in a highly matrixed environment. 

  • Communication: Outstanding verbal and written communication – structured, engaging and compelling. 

Who are we?

At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization’s mission-critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 116,000 USD - 164,220 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to .

Job Requisition ID:81448

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