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Director, Software Engineering - Salesforce


Hiring near our Barcelona, Spain Center of Excellence.

Hybrid, flexible environment.

Gartner offers a hybrid, flexible environment, with remote work  that allows associates great flexibility to work from home, and opportunities to connect with colleagues for moments that matter on-site. Candidates that apply should be located within a reasonable proximity to one of Gartner’s Centers of Excellence office locations.

About Gartner IT

Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients.  We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner.  Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team.  

About the role

Gartner is looking for a Director, Software Engineering - Sales Systems to join the Sales Service and Corporate Engineering team. The Candidate will be responsible for leading the technical implementation and sharing best practices, supporting other technical leads and raising awareness of changes and developments within the salesforce domain, that could impact the work of other development teams.

What you will do

  • Play a key leadership role for a program working to modernize Gartner’s CRM technology to support critical sales processes, while sunsetting legacy systems.

  • Work with business stakeholders to understand business priorities and direction.

  • Define a strategy and roadmap for technology in support of the Gartner sales organization which both accounts for current challenges and future needs.

  • Manage a set of Agile/Scrum development / technology implementation teams consisting of talented software engineers & business analysts across both the US and India as they develop & implement technology in support of the Gartner Sales organization.

  • Collaborate closely with other Gartner IT centers of expertise to leverage best practices and shared capabilities such as our AWS & Azure based cloud infrastructures.

  • Act as a strong model within the organization for what “good looks like” from a leadership perspective. 

What you will need 

Strong IT leader with 8-10 years of experience in demonstrated experience in leading technology delivery teams in support of complex business functions.

Must have

  • Strong technology skills in the area of sales technology (e.g., CRM/SFA, Lead Management, Sales Performance Management, CPQ, Customer Engagement, etc.).

  • Prior experience in leading an implementation of Sales or Service Cloud is required.

  • Working knowledge and ability to mentor team members on design, build, and deploy of various Salesforce technologies not limited to Lightning Web Components, Apex Programming, Apex Web Service, Platform Events, Security Model and others.

  • Good understanding of custom web application development using Java, ReactJS and various AWS technologies.

  • Strong understanding of sales processes, financial processes and the sales technology landscape from a lead to order management. 

  • Experience with B2B sales in a subscription-based enterprise environment.

  • 10+ years of demonstrated experience in leading technology delivery teams in support of complex business functions

  • Demonstrated ability to both define a technology strategy, work with business & technology stakeholders to sell the strategy, and implement the strategy in iterative phases.

  • Strong leadership skills in the areas of communication / collaboration, organizational design, talent acquisition & development, and stakeholder management.

  • Experience in building & leading Agile/Scrum development teams located in multiple geographies (including India).

  • Experience in successfully working in an IT environment where some technology delivery is performed through centers of expertise, requiring a high degree of collaboration.

Good to have 

  • Platform Developer Certification.

  • Experience with Continuous Integration and Deployment.

  • Experience in data migration from Siebel to Salesforce using Data Loader, Cast Iron and Informatica ETL tool.

Who you are

  • Graduate/Postgraduate in BE/BTech, ME/MTech or MCA is preferred. 

  • Excellent communication and prioritization skills. 

  • Able to communicate effectively with internal clients and technology partners. 

  • Able to work independently or within a team proactively in a fast-paced AGILE-SCRUM environment.

  • Owns success – Takes responsibility for successful delivery of the solutions.

Don’t meet every single requirement? We encourage you to apply anyway. You might just be the right candidate for this, or other roles.

What you will get:

  • Competitive compensation

  • 23 days annual holiday and an additional day off for your birthday.

  • Private Medical and Dental Care.

  • Life and Disability Insurance.

  • Public Transport Subsidy.

  • Ticket Restaurant Card.

  • Childcare Vouchers (Ticket Guarderia).

  • IncentiFit - annual reimbursement for health-and-wellness-related activities.

  • Pension Scheme.

  • Tuition Reimbursement.

  • Employee Stock Purchase Plan.

  • Employee Assistance Program.

  • Gartner Gives Charity Match.

  • Relocation Assistance - a specialist to help you with all the appointments and paperwork.

  • Limitless growth and learning opportunities.

  • A collaborative and positive culture - join a diverse team of professionals that are as smart and driven as you.

  • A chance to make an impact – your work will contribute directly to our strategy.

  • A hybrid work environment—enjoy the flexibility of working from home and the energy of collaborating with peers in our dynamic offices.

  • New offices close to Glòries and the beach in the fantastic, “innovation and tech” 22@ district of sunny Barcelona.

  • Fresh fruit, snacks, selection of teas, fair trade organic coffee and a fridge full of beer for our Thursday Beer O’Clock.

And much more!


  • A valid EU visa/passport is required for this position.

  • Applications must be submitted in English.




Who are we?

At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization’s mission-critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to .

Job Requisition ID:81017

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