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Technical Content Writer

Description

About Gartner Digital Markets:

Gartner Digital Markets is a business unit within Gartner. Our mission is to empower organizations to accelerate growth by helping them embrace the right technology and services.

Gartner Digital Markets is the world’s largest platform for finding software and services. With more than 100 million annual visitors across four buyer destinations—Capterra, GetApp, Software Advice, and UpCity—and 70 localized sites, Gartner Digital Markets helps software and service providers build their brand, capture demand, and understand their market. As the only destination for software and services driven by independent, objective research and verified customer reviews, we help connect providers with in-market buyers to fuel growth across the full funnel.

For candidates interested in taking their next career step, Gartner Digital Markets offers the best of two worlds—the stability and resources of a large, established organization combined with the fast pace and excitement of working for a dynamic growth business. Our team is on the front lines of innovation in an industry that is always transforming, providing an incredible opportunity for you to grow and learn throughout your career.

About this role:

The Product Catalog Specialist’s role is a combination of researching, writing, data collection and client management. You will be responsible for assembling and writing short descriptions for various software products, evaluate a prospective vendor’s fitment across many verticals and categories, and help out the new software vendors set up their listings right.

What you’ll do:

  • Insightful Research - Research, define, and collect features for software products across many different industries.

  • Research unique information about software products like target market and pricing information, and re-write the description in non-plagiarized format.

  • Project Management - Ensure timely completion of projects assigned to you.

  • Maintain high standards of data quality and product content.

  • Clean data collection and maintenance for productivity reports.

  • Client Management - Evaluate a prospective vendor’s ability for fitment on our platform.

  • Update vendor login details/descriptions as per the vendor request.

  • Communication Management

  • Exhibit strong service ethic with robust response rate for all inbound and outbound communications

What you’ll need:

  • Bachelor’s degree level or equivalent.

  • 0-1 years of writing experience

  • Excellent written and verbal communication skills in English that can be adapted per needs of a specific audience, subject and delivery medium.

  • Able to follow the instructions and specification mentioned in the style guide diligently.

  • Basic understanding of software domain, including markets, trends and business drivers – across IT and business domains.

  • Able to manage several assignments at once and meet deadlines under pressure.

  • Well versed in Microsoft Office applications (primarily Microsoft Word, Excel, PowerPoint) and in Google Suite.

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Who are we?  

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?  

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work .

What do we offer?  

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. 

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.


The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to  ApplicantAccommodations@gartner.com .

Job Requisition ID:78873

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