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Strategy & Programs Manager


About the role:

​Our team is looking for a Strategy and Operations Leader to lead strategic and cross-functional projects by understanding our Global Services and Delivery (GS&D) organization’s business needs, current-state reality / challenges, future-state best practices and working in close collaboration with intra-GS&D functions such as communications, learning and development, frontline business, analytics, technology. This is a high visibility, high impact role and a great platform to make a disproportionate impact on our associates, clients, and Gartner’s future success.

What you’ll do:

  • Lead and own day to day project management of key initiatives for the organization as either tracks within a program or independent projects.

    • Design, develop and deploy the ‘How’ behind the project’s problem-solving / implementation needs, once aligning strategically with the ‘What’ and ‘Why’.

    • Create, compile, and analyze ideas for service initiation / adaptation and where possible, improvement. Leverage strong interview skills to gain leadership and service delivery associate insights/feedback to improve business capabilities.

  • Collaborate across Strategy & Operations, Services & Delivery, Sales, Product and R&A to bring cross-functional efforts / projects to our service and delivery teams in a coordinated way. Influence diverse groups of stakeholders to unite behind a common vision, objective, and plan.

  • Develop a passion for the client perspective and bring it to your projects as a north star. In addition, understand the perspective of the services associate. Understand the world from their point of view, develop a passion for making them successful at everything they do.

What you’ll need:

  • MBA professional with 6+ years of consulting experience in strategy or business operations and at least 1 year of people leadership experience.

  • Strong consulting skillset including but not limited to the ability to lead and program manage the end-to-end problem lifecycle with good communication skills

  • Willing to challenge the status-quo, a consistent go-getter and driven to only accept the best for the business. Able to work-through highly ambiguous problem statements.

  • Strong qualitative and quantitative problem-solving skills; excellent analytical skills; ability to analyze large datasets and translate raw information into actionable insights.

  • Outstanding project management skills with an ability to run complex projects, meet deadlines and prioritize workloads, while working with cross-functional partners.

  • Strong influencing skills; ability to create alignment on objectives, vision and plan in a fast paced, heavily matrixed organization using negotiation skills, logic and a strong understanding of various social styles. Ability to manage stakeholders.

What you’ll get:

In addition to an outstanding work environment with rapid advancement potential, Gartner associates enjoy exceptional compensation and benefits, including:

  • Competitive base salary

  • Flexible work environment

  • A great work cultures

Who are we?

Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s most critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have nearly 16,000 associates globally that support our 14,000+ clients in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a variety of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to .

Job Requisition ID:76406

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