Description
About Gartner IT:
Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team.
About the role:
Working as part of a diverse team within the Enterprise Technology Operations Org you will be responsible for the design, planning, implementation, and support of our Network infrastructure at conferences worldwide. Working hand in hand with the conferences team you will help us to ensure that every conference we produce is the single most important annual gathering for the roles we target and the communities we create around the globe whilst helping to empower our internal teams and drive innovation within our business unit and Gartner as a whole.
What you will do:
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Setup, support, and implementation of IP network solutions.
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Advanced configuration and support of EIGRP, OSPF, IPSec VPN, Spanning Tree as well as the ability to implement tools for monitoring and troubleshooting the previous services.
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Advanced support of DHCP, WINS, remote access systems.
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Identify, isolate, and resolve network problems quickly to mitigate business impact.
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Setup, support, implementation, and documentation of processes for laptop builds and images.
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Design, configuration, and troubleshooting of WLAN, WLC, VWLC, Core Network Stack and distribution infrastructure.
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Work closely with peers to meet team goals and improve processes and practices.
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Assist Peers, Database Administrators, and Architects with necessary setup for testing of new operating systems, features, patches, and architecture changes as needed.
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Work with a team to maintain a fully equipped IT Lab environment.
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Remote Support of Virtual conferences via webex, intrado, shindig, teams etc…
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Liaison and Collaboration with Architecture and Software teams on certain aspects of automation within our team.
What you will need:
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2-4 years of experience with enterprise wireless (preferred: Cisco)
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Through knowledge and experience with CISCO Routing and Switching Platforms (IOS, IOS-XE)
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CCNA/CCNP Switching and Routing / Wireless or equivalent.
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Extensive experience with Internet services and routing as well as experience working with ISPs is essential.
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Solid understanding and experience with enterprise level wireless networks.
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Wireless fine-tuning experience.
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Familiarity with Cloud services such as AWS and Azure.
Skills:
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Excellent analytical, communication, and documentation skills with demonstrated ability to collaborate and influence across multiple teams.
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Ability to balance multiple priorities in a fast-paced, highly collaborative, frequently changing, and sometimes ambiguous environment
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The individual must be a fast learner, self-motivated, disciplined, organized, detail-oriented and able to work independently.
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Possess strong communication; ability to work independently and to manage priorities; strong customer service, and organizational skills and the ability to effectively communicate in a multi-team environment.
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Possess strong commitment to team environment dynamics with the ability to contribute and follow leadership directives at appropriate times.
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Applicant should possess Client-facing experience, able to interact directly with C-level Clients in person and able to understand the Client's needs to solve Network or IT related issues and difficulties quickly and tactfully.
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International Travel up to 60%
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Candidate able to work extended hours and weekends
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Ability to use good judgment, problem-solving and decision-making skills when working with Venue IT staff and partners.
What you will get:
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Competitive salary, generous paid time off policy, charity match program, and more!
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Private Medical and Dental Insurance, Parental Leave, Employee Assistance Program (EAP).
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Limitless growth and learning opportunities.
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A collaborative and positive culture - join a diverse team of professionals that are as smart and driven as you.
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A chance to make an impact – your work will contribute directly to our strategy.
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Professional development and unlimited growth opportunities.
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Hybrid environment with flexibility, remote work, and more.
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Who are we?
Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s mission-critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.
What makes Gartner a great place to work?
Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner
What we offer:
Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com .
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