(REMOTE) Director, Analyst: IBM/RedHat Licensing and Contract Negotiations Expert

Description

When it comes to IBM products and services, are our clients overpaying? Taking on too much commercial risk? Struggling with increasing commercial complexity?  If you are passionate about this topic, innately curious as to where this vendor is going as the world continues its digital evolution, and passionate about helping clients negotiate with this mega vendor, Gartner needs you!  Gartner will provide you with a platform to share your voice and interact with senior level clients across the globe. Added bonus - you will work with some of the smartest and sharpest in the industry, in an intellectually stimulating environment.

About this role:  

This role creates thought leading IBM research and analysis to our Sourcing, Procurement and Vendor Management clients, and other IT leaders including CIOs through published research, conversations with clients (Inquiry), stage presentations, and client meetings. It is important that you have current knowledge of IBM contracting models, pricing, and discounting approaches as well as a vision for how IBM commercials, and overall contracting and negotiations with mega vendors will evolve worldwide and at a regional level. 

What you’ll do:

As a Gartner analyst you will meet with senior level clients every day: in a video conference, from the stage at a Gartner event (or from your home stage for a virtual event) or face-to-face during a sales support visit. In all client interaction analysts help clients solve difficult puzzles that lead to better performance and business outcomes. To support these conversations you will research markets, practices and trends and produce written research for Gartner clients to leverage.

• Conduct research and analysis in IBM and Red Hat software pricing, terms and condition, trends and contracting, with deep knowledge/experience negotiating IBM ELAs (ESSOs and SSSOs and OIOs)
• Deliver high quality actionable advice through a variety of media
• Write high quality, clear, actionable research  
• Help clients in their sourcing strategy, negotiation, vendor management processes and practices
• Predict the future of IBM and Red Hat license trends, new offerings, and new license and pricing models and metrics with a focus on IBM ELAs
• Help clients prepare for and negotiate IBM audits and audit settlements, specifically how to evaluate moving to IBM’s IASP program.  Expertise in analyzing, negotiating, and incorporating audit settlements into a new or renegotiated IBM ELA.
• Remain ahead of the curve on developments and issues within overall software, SaaS, and cloud licensing
• Provide high quality and timely internal review and feedback on other analysts’ research
• Provide mentorship and support to team members
• Lead or participate in research community meetings to discuss research issues and collaborate with peers
• Demonstrate thought-leadership in establishing research positions across a team of analysts
• Respond to client questions, create materials for and deliver to clients in person, via video conference or webinar and event presentations
• Maintain Gartner’s industry leadership reputation by responding to press inquiries 
• Create and deliver high-value presentations at our events and to small groups of clients and/or prospects
• Proactively work with the wider sales organization and deliver outstanding sales support to retain and grow the business

What you’ll need:

It helps to be obsessed with your topic! Gartner analysts are correctly viewed as THE experts. This means you need to know your markets, vendors, trends, management practices, etc. and be able to see the forest and the trees. Most Gartner analysts have many years of experience and enjoy solving puzzles. You are analytical, have a passion for researching, and able to synthesize your findings into actionable, consumable insights. You are also innately curious about the future, and exploring the “What if?”

• Bachelor's degree or equivalent commercial experience.
• 10+ years work experience in software contract negotiations, technology procurement, category management, vendor management, software asset management within a buying organization, consulting firm or reseller
• Subject matter expertise in IBM and Red Hat licensing, pricing, and ELA models, with the ability to demonstrate an understanding of negotiation best practices and trends in the software and cloud services market.  Plus would be specific expertise in forecasting demand for IBM mainframe and Passport Advantage (e.g. DB2, WebSphere legacy products and IBM Cloud Paks) ELA renewals.
• Preference for wider IBM commercial expertise: e.g.  IBM mainframe software models, specifically MLC Workload License Charge (WLC), one-time charge mainframe zOTC and VUE, and knowledge and expertise on IBM’s Tailored Fit Pricing (TFP) is strongly desired.
• In addition to specific IBM/Red Hat commercial knowledge, experience with other mainframe software and SaaS vendors such as Broadcom, BMC, Software AG, and SAS Institute is a plus.  This should be augmented by an understanding and curiosity about the larger business impact of new technology and business trends on software and SaaS contracting models and costs, and how these can be navigated successfully
• Recent hands-on negotiation experience with IBM stand-alone Cloud Pak deals and IBM ELA renewals.  Larger, complex ELA deal negotiation experience required.  
• Solid understanding of sourcing/procurement or vendor management best practices
• Effective collaborator comfortable working across a multicultural and multigenerational global team
• Demonstrated superior analytical skills, applying conceptual models, recognizing patterns while drawing and defending conclusions. Strong business and financial acumen as well as analytical skills are required for this position
• Articulate and succinct communication skills. Publishing and speaking engagements are an advantage

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Who are we?

Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s most critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have nearly 16,000 associates globally that support our 14,000+ clients in more than 100 countries.

What makes Gartner a great place to work?

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What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

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