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Sr. Software Engineer - Salesforce DevOps


About the role

Gartner is looking for a full time Salesforce DevOps Engineer to join Salesforce DevOps and Release team. As a key member of the Salesforce DevOps team, you will be working closely with Salesforce Platform and Development team to manage day to day code deployment and CI/CD activities on Salesforce Orgs. You will also be responsible for periodic maintenance of various salesforce non-production orgs/sandboxes including scheduled Production Releases and Hotfixes.

What you will do

  • Perform day-to-day CI/CD activities and provide support to development team.

  • Manage Jenkins pipeline and Salesforce codebase repository.

  • Work with a cross-functional SCRUM team to maintain and enhance DevOps processes.

  • Research and find opportunities to automate the manual deployment activities and Sandbox refreshes.

  • Execute and Support Salesforce Releases and Hotfixes. Provide after release support for business continuity.

  • Managing the incidents and resolutions with a strong emphasis on root cause analysis

What you will need

  • 4 - 6 years of relevant experiences in the platform, understanding of SFDX tools and salesforce components. The candidate should have strong understanding around Salesforce Setup Objects, administration, and deployment activities. Experience deploying code to Salesforce non-production or production orgs.

  • Experience on Jenkins Job configurations and DSL, Bitbucket and SFDX / metadata API

  • Strong knowledge of Salesforce applications including configuration, process builders, workflows, RSS, Custom Settings, and database design.

  • Advanced knowledge of Salesforce data model, custom objects, workflows, and configuration.

  • Ability to understand current system design and enhance the system to support automation goal.

  • Strong Team Player, Critical Thinker, Analytical, and strong Problem-solving skills

  • Experience executing the release activities, pre-post deployment activities and Dataloader.

  • Strong understanding of the deployment model, destructive and constructive packages/manifest and provide multiple solutions to unblock development.

  • Strong understanding of Salesforce Releases, Support Model and Sandbox Maintenance.

  • Experience integrating Salesforce with different system using Webservices (REST or SOAP) or middleware. (Good to have)

  • Understanding about the deployment techniques and change management. (Good to have)

  • Certified platform developer or Administrator (Good to have)

  • Experience with OwnBackup, AutoRabbit/Copado , SonarQube or any DevOps tool around Salesforce platform (Good to have)

  • Shifts/Timings: Shift can be 11 AM - 8 PM or 3 PM - 12 PM IST based on the project needs. Candidate should be flexible to support on the weekends, whenever needed.


Who are we?

Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s most critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have nearly 16,000 associates globally that support our 14,000+ clients in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a variety of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to .

Job Requisition ID:75782

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