Senior Performance Engineer

Description

Senior Performance Engineer

When you join Gartner, you’ll be part of a fast-growing team that helps the world become smarter and more connected. We’re the leader in our industry, achieving double-digit growth by helping clients make the right decisions with business and technology insights they can’t find anywhere else. Our associates enjoy a collaborative work environment, exceptional training and career development — as well as unlimited growth potential. If you like working with a generous, supportive, high-performing team, Gartner is where you want to be.

About this role:

As a senior performance engineer, the person will primarily be responsible for supporting production or operations when conferences are live and work as part of the conference's operations team. Between conferences they will ensure the conference application's operational readiness by evaluating its performance, scale, resiliency & observability. They will be responsible for identifying issues in production, triaging identified issues, partnering with other engineers on the team to identify the root cause. Other responsibilities include creating workload models, executing performance tests, creating chaos test cases and executing chaos tests. 

What you’ll do

• As part of the SRE scrum team, perform full stack triaging of alerts and engage other engineers  to identify  root cause of application performance & stability issues

• Monitor operational dashboards & alerts during conferences and respond to alerts 

• Identify opportunities to improve dashboard/alerting  posture & modify accordingly 

• Collaborate with cross functional members of swat team during production incidents and provide critical technical insight as well as thought leadership to identify the root cause

• Available to work flexible hours for operational support during select conferences and work with team members in India and US for any coordination and hand over 

• Create/derive NFR/Workload model and ensure performance & resiliency is considered early in the SDLC. Build load test scenarios and scripts in JMeter

• Understand the application architecture and perform Single point of failure analysis and create scenarios for testing resiliency of the application

• Execute performance/chaos tests,  analyze using APM and other monitoring  tools to identify performance & stability issues. Use data driven analysis to make recommendations and drive results

• Assist Cloud Teams and Platform teams in monitoring infrastructure capacity, recommend right sizing and cost-saving opportunities without sacrificing performance or stability

• Document the findings/results/analysis, communicate and present to stakeholders

• Collaborate with cross functional teams of developers, cloud, system engineers, observability & DBAs to identify application defects in terms of performance and resiliency.

What you’ll need:

• Bachelor's degree in Computer Science, or related discipline, or equivalent work experience.

• 6+ years of information technology experience with 4+ years working on production support or SRE or performance engineering or development team

• Experienced in triaging of production issues using APM tools such as Dynatrace or AppDynamics or New Relic and log aggregation tools such as Splunk, ELK, etc. 

• Experience in collaborating with Dev/DBA/Architecture teams or other relevant teams and performing root cause analysis with good working knowledge of application, processes, operating system

• Experience with AWS cloud, specifically services such as EC2, EKS, API GW, Lambda, etc. or similar cloud technologies & services

• Preferred: Exposure to Performance Engineering concepts 

• Preferred: Exposure to chaos testing or chaos engineering 

• Preferred: Exposure to automation and scripting skills using jenkins, python, shell, etc.

• It is not necessary to have this knowledge, but it would be a bonus if you have experience in: Networking concepts/protocols such as TCP/IP, packet capture and analysis and Web Application Development using C# or .NET core runtime OR Mobile application development on iOS or Android platforms

• Ability to work independently and partner with team members with a strong sense of initiative and drive

• Excellent analytical, verbal & written communication skills with data driven analysis

Who you are:

• Motivated, high-potential performer, with demonstrated ability to influence and lead.

• Strong communicator with excellent interpersonal skills.

• Able to solve complex problems and successfully manage ambiguity and unexpected change.

• Teachable and embracing of best practices and feedback as a means of continuous improvement.

• Consistently high achiever marked by perseverance, humility, and a positive outlook in the face of challenges.

What we offer:
In addition to an outstanding work environment with rapid advancement potential, Gartner associates enjoy exceptional compensation and benefits, including:

• An upbeat, positive culture. Integrity, objectivity, collaboration, results and a no-limits mindset are central to our values.

• Limitless growth. We work with you to help you meet your goals and advance within the company.

• Encouragement to be innovative and challenge status-quo.

• Exposure to industry-leading training and development.

• Performance based recognition and rewards.

Who are we:

Gartner is the world’s leading research and advisory company, offering information, advice and tools for business leaders. We provide objective and invaluable insights to our C-level executive clients, where we guide them to achieve the mission-critical priorities of their organization. We’ve grown exponentially since our founding in 1979 and now employ over 17,000 associates globally and support 12,000 clients in more than 100 countries.

Our awards and accolades:

• Fortune World’s Most Admired Companies 2016, 2017, 2018, 2019 & 2020

• Forbes America’s Best Employers 2018, 2019; Best Management Consulting Firms 2017, 2018, 2019

• Human Rights Campaign Corporate Equality Index Best Places to Work for LBGTQ Equality 2018, 2019 & 2020

Who are we?

Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s most critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have nearly 16,000 associates globally that support our 14,000+ clients in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a variety of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

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