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Digital Product Manager


About this role

This is a unique opportunity for a creative and charismatic individual to be part of key product development team for Gartner Peer Insights , a startup within Gartner. We are looking for a Product Manager to lead development of innovative technology solutions for Platform Initiatives (Market Operations) at Peer Insights. We work closely with vendors (software / technology providers) to make Peer Insights the industry standard and a platform of choice for them to solicit reviews from all of their customers. The ultimate goal would be to enable near infinite scaling of processes with high efficiency and frictionless experience for external/internal users. If you are interested in being an Agile product owner in a lean startup at an established brand, this is the role for you.

What you will do

  • Breaking down complex processes into simpler business goals and user problems. Building technology for success of the process (and continuously optimize for minimizing human inputs/intervention)

  • Responsible for development, adoption & success of product or multiple features by owning the entire user funnel and product lifecycle from acquisition to retention

  • Uncovering user needs through exploratory and focused conversations with key business process owners/leaders and users

  • Creating innovative products through a mix of qualitative and quantitative methods while frequently referring to best practices and latest techniques in product management around discovery and scaling

  • Defining and tracking key product metrics and draw insights from product usage data. Drive user interviews to develop an in-depth understanding of key user needs

  • Understanding business, technology and design principles to partner with different stakeholders to explore solutions, groom requirements, plan product launch & operationalize to drive adoption

  • Identifying MVP to shape features based on user needs and business goals, & iterate continuously

  • Implementing a “lean” approach to product development & striving for early validation of learnings along with the design and the engineering team and continuously iterate to achieve the goals

  • Building consensus amongst product leaders/managers, engineering and business on defining and prioritizing the product roadmap among different features based on client and business value

  • Monitoring the competitive and technological landscape and its implications for the product

What you will need

  • Bachelor’s Degree required; MBA (or equivalent) will be a plus

  • 3-6 years work experience (including working as a digital product manager)

  • Excellent communication and collaboration skills; being a self-starter who can anticipate business needs and fulfill them proactively

  • Independent and curious, setting one's own targets, asking for help when needed and are looking for learning something new

  • A bias for action, including balancing tradeoffs, a willingness to “roll up your sleeves” and do what it takes to get things done

  • Experience with productizing business operations to drive efficiency, quality and cost-savings

  • Having exposure to or being curious about emerging technologies and how they are driving efficiency across different organizational processes

  • Comfortable with understanding technical aspects of a product development process and communicating with engineering teams on trade-offs vs. implications

  • Comfortable working with large datasets, strong analytical capabilities and helping leaders to translate analysis into actionable insights

  • Demonstrated ability to translate qualitative and quantitative analysis into actionable business strategies

  • Strong interpersonal skills with the ability to work effectively in a matrixed organization and with cross-functional teams

  • Experience, maturity and ability to prioritize and manage workload in order to meet deadlines

  • Proficient in multitasking; experience of working in an international environment calendaring amongst different WW time zones

  • Ability to excel in a constantly changing and rapidly growing workplace

What you will get

  • Competitive salary, generous paid time off policy, charity match program, Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP) and more!

  • Collaborative, team-oriented culture that embraces diversity

  • Professional development and unlimited growth opportunities

Who are we?

Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s most critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have nearly 16,000 associates globally that support our 14,000+ clients in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a variety of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to .

Job Requisition ID:75620

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