Digital Product Manager

Description

Title : Product Manager, Growth and Retention

About the role:

We’re searching for a data-driven Product Manager who thrives in fast-paced, entrepreneurial environments looking to affect customer and business outcomes through the use of data-driven optimization. Last year, Gartner brought to market BuySmart, a world class B2B SaaS application disrupting enterprise software purchasing, a $4T market. You would be joining  a growing team responsible for reimagining how Gartner delivers our industry-leading insights through new, innovative customer experiences.

Responsibilities :

• Identify points of friction and areas of opportunity through data-driven insight development

• Partner closely with Product Analytics to understand product performance – target segments, product features, key flows, and funnels

• Contribute to product roadmap with product-led growth initiatives, with a focus on activation and retention stages

• Champion data-driven prioritization, decision making, analysis within the BuySmart team

• Partner with other internal teams responsible for insight collection

• Develop data productization strategies through an understanding of our dataset and deep knowledge of customer needs 

Requirements:

• Bachelor’s degree or equivalent experience

• 4+ years of professional experience inclusive of deriving data-driven insights on product performance and user behavior.

• Experience with Intercom to impact activation and engagement preferred.

• Strong analytical problem solving and decision making skills.

• Experience building SaaS products highly preferred.

• Willingness to fearlessly question assumptions and challenge the status quo.

• Self-motivated and comfortable with a fast-paced startup environment.

• Deep curiosity and advocate for exceptional user experiences.

• Experienced working closely with highly user-centric product, design, and engineering organization.

• Passionate commitment to affect both customer and business outcomes.

• Ideally has experience with Intercom to impact activation and engagement.

• Excellent communication skills for reporting and impacting prioritization.

• Comfortable working with visualization products like Amazon Quicksight and Microsoft PowerBi.

#L1-ASH

Who are we?

Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s mission-critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

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