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2023 Growth - Planner, Content Mgmt for Remote Viewing Irving

Description

About this role: Online Access Planner

This person will be responsible for the planning and onsite delivery of streaming content at Destination Conferences out to remote attendees, as well as attendees onsite at the conference. 

Own the creation and updating of master trackers, as well as the back end set up that drives our web and app content delivery to attendees. Partner closely with the Content Management lead to identify the sessions to be streamed live

Primary Responsibilities

  • Oversee the delivery of sessions to attendees in remote settings for select conferences.

  • Set up the master tracking file for each conference, working with the Content Management team to ensure the agenda is up to date

  • Partner with Content Management team on agenda changes

  • Ensure conferences are set up in the web and app to deliver streaming content effectively

  • Partner and communicate with onsite IT lead and AV leads for delivery and troubleshooting

  • Help with initial troubleshooting requests, both internally and for external clients

  • Travel to in person conferences to partner on onsite delivery

  • Build productive relationships with internal and external clients, helping to support and train Gartner associates on the product

  • Effectively communicate, collaborate, and maintain relationships with key stakeholders

  • Partnering with the Online Access Content and Production Managers to continually look for improvements and enhancements

Key Skills

  • Ability to manage multiple tasks simultaneously and prioritize workload

  • Strong client focused, customer service skills

  • Team player – reliable and accountable

  • High sense of urgency

  • Strong oral and written communication skills

  • Strong organizational skills

  • Ability to work issues through to resolution

  • Attention to detail

  • Proactive

  • Decisive

  • Communicative and collaborative

  • Fully competent in Microsoft Office, specifically excel 

  • Approximately 10-15% travel to Conferences is required

#LI-CW5

#conferences

Who are we?

Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s most critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have nearly 16,000 associates globally that support our 14,000+ clients in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a variety of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to  ApplicantAccommodations@gartner.com .

Job Requisition ID:74890

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