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Associate Director, Supplier Relationships


Role Purpose:

The Associate Director, Supplier Relationships leadership role is essential to the successful delivery of Gartner’s conference services sourcing strategy. This role involves collaborating with conference team leaders to determine operational requirements, securing optimal contract scope and pricing, and building strong relationships with supplier partners to maximize conference success.

Primary Responsibilities:

  • Partner internally with logistics, exhibitor operations, housing, and registration stakeholders (including executive leaders) to understand business needs. Based on these needs, assist stakeholders in defining complex scope requirements to source suitable suppliers with the scale and expertise to support our conferences strategy.

  • Share conferences vision and strategy insights with Procurement Manager(s) to enable effective sourcing.

  • Provide key insights and strategic analysis to aid in the management and selection of the best suppliers for our conferences.

  • In alignment with Gartner’s contract processes and policies, negotiate supplier pricing and business terms that minimize the risk to the company and deliver increased value.

  • Manage and influence supplier contract management processes to ensure timely execution of contract reviews and approvals.

  • Develop strong relationships with contacts to ensure quality standard at conferences is maintained, company expectations are met, and lines of communication are open.

  • As an escalation point for supplier relationships, monitor partnership, performance metrics, and service delivery satisfaction including the facilitation of business reviews for select suppliers i.e., Quarterly Business Reviews and Monthly Operations Reviews.

  • Identify and measure innovation and continuous improvement opportunities proposed by suppliers that contribute to new solutions or improvements within conference operations and delivery.

  • Partner with Procurement to lead a global conference services supplier consolidation initiative to aid in streamlining suppliers to better leverage Gartner spend (time and purchases).

  • Strive for continuous improvement through ongoing contract and supplier management; collaborate with onsite planners to capture supplier performance feedback and follow up to ensure practices are adjusted accordingly where necessary.

  • Expertly project manage including ownership and adherence of timelines and templates, and accurately track and evaluate results on overall project goals.

  • Provide direction and mentor less experiences teammates.

  • 10-15% travel to conferences required per year.

Expected Results:

  • Timely and successful execution of sourcing and negotiation best practices

  • Collaborative internal stakeholder and external supplier experience

  • Outstanding operational effectiveness (including creation of scalable and consistent processes)

Key Contacts:

Internal Contacts

  • Conference Logistics, Exhibitor Operations and Housing & Registration leadership teams, Procurement Category Managers

External Contacts

  • Conference Services supplier contacts


  • Bachelor’s degree

Professional Experience:

  • 7-10 years event management experience incl. end-to-end event management

  • Extensive conferences onsite experience

  • $1 million dollar+ contract negotiation and management experience

  • Knowledge of the overall procurement life cycle

  • Broad supplier relationship management experience across a large-scale organization

Key Competencies/Knowledge, Skills & Abilities:  

  • Ability to partner to influence and drive accountability across the organization

  • Strong time management skills and ability to multitask - high sense of urgency and prioritization

  • Confident and collaborative mindset with ability to build and leverage relationships both internally and externally

  • Excellent project management skills

  • Strong problem solving, strategic thinking, and analytical skills

  • Strong executive presence

  • Strong financial management skills

  • Fully competent in Microsoft office, especially PowerPoint and Excel

  • Willingness to travel regionally and internationally


Who are we?

Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s most critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have nearly 16,000 associates globally that support our 14,000+ clients in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a variety of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to .

Job Requisition ID:73648

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