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Associate Director, Conference Exhibitor Operations


Role Purpose

We are seeking a passionate, collaborative, and effective leader with experience in conferences, events or tradeshows for an associate director level role in our Exhibit Operations organization. This leader will direct a team of global associates to deliver exhibits and sponsorships across Gartner’s B2B conference portfolio. Key performance measures for the role include exhibit and sponsorship retention, exhibit and sponsorship revenue growth and associate retention and satisfaction.

Primary Responsibilities

  • Lead and inspire a rapidly expanding and diverse global team, with a focus on continuous feedback and coaching.

  • Liaise and collaborate with key partners and team members (both internal and external) to ensure successful execution; build and maintain good relationships by establishing trust.

  • Create and execute strategies for attendee and exhibitor engagement by generating valuable interactions for both exhibitors and attendees. Create KPIs and analyze data to evaluate success of implemented strategies.

  • Effectively lead supplier management and contract negotiations for select vendors that support conference delivery focusing on reducing expenses to improve margins.

  • Consistently innovate conference delivery processes and procedures to create efficiencies and improve output.

Expected Results

  • Develop a comprehensive understanding of Gartner’s conference business including the value proposition for attendees and exhibitors.

  • Successfully deliver all exhibit and sponsorship products at 10+ conferences globally.

  • Become an expert on Gartner’s exhibitor products, pricing strategy and conference financials.

  • Become a respected leader and mentor across Gartner and build a strong personal brand reputation.


  • Bachelor’s Degree or higher

Professional Experience

  • 10+ years of experience in sponsorships, large-scale events or tradeshows or experiential marketing.

  • Track record of leading people in complex business environments.

  • Proven project management skills including effective financial and resource management.

  • Proven ability to improve business processes resulting in increased efficiency and productivity.

Key Competencies/ Knowledge, Skills & Abilities

  • Effective people leadership skills with a passion for a collaborative work environment.

  • Strong interpersonal and relationship building skills especially with executive level professionals.

  • Creative, innovative and strategic thinker with a strong attention to detail.

  • Demonstrated ability to adapt, implement and manage change and strive for continuous improvement.

  • Strong oral & written communication skills with experience presenting to audiences with the purpose of motivating or persuading.

  • Ability to thrive in high pressure situations.


Who are we?

Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s most critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have nearly 16,000 associates globally that support our 14,000+ clients in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a variety of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to .

Job Requisition ID:73615

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