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Manager, Data Analytics ( PowerBI/DAX data modeling)


About this role:

The Digital Analytics Manager will work closely with product leaders to analyze customer behavior and engagement patterns across our digital experiences and measure product and feature performance. This position will ensure consistency and quality in our data and reporting pipeline and help facilitate better decision making among product leaders by giving them insights from overall customer experience on, peer community and digital tool usage.

What you’ll do:

  • Support digital product analytics reporting capability (dashboards and PPT reports to senior leadership) across our web experience and other digital tool and app innovations

  • Partner closely with product leaders throughout the product life cycle to identify product goals, benchmarks, happy paths and data collection opportunities and establish best practices and processes for ensuring data quality.

  • Partner closely with other members of the Data & Analytics team to define data capture and tagging parameters and pipeline data for reporting.

  • Prioritize data attributes or events needed for reporting and maintain a roadmap and release schedule for analysis/dashboard views.

  • Design and manage dashboards for the Product Management and leadership team

  • Maintain knowledge of Gartner business and other data – market research and account/contract data – and bring insights together with digital engagement data to create a complete picture of the customer

  • Partner closely with other team members to assess impact of client engagement across our Digital Engagement footprints ( / Tools / Peer Insights), on retention

  • Automation of the power point presentation is an integral part of the day-to-day activities.

  • Developing machine learning model in R/Python is good to have.  

What you’ll need:

  • Undergraduate degree in related field or with related coursework (business, marketing, global affairs, psychology, behavioral science, data and analytics, communications, etc.); Master’s degree preferred or related experience.

  • 8-10 years of experience in digital analytics, SaaS product analytics

  • Experience in generating insights from data from multiple sources

  • Demonstrated ability to work autonomously and suggest opportunities for analysis and hypothesis refinement

  • Proficiency in Excel

  • Good hands-on experience in power BI dashboards. Uploading, transforming, and visualizing the data in the power BI dashboard.

  • Proficiency in working with large amounts of data

  • Working knowledge of SQL

  • Working knowledge of tag management and tagging best practices; familiarity with JavaScript

  • A high degree of self-motivation

  • Excellent organizational and time management skills.

  • Excellent interpersonal and communication skills - in a written, verbal and in-person context

What you will get:

  • Competitive salary, generous paid time off policy, charity match program, Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP) and more!

  • Collaborative, team-oriented culture that embraces diversity

  • Professional development and unlimited growth opportunities

Who are we?

Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s most critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have nearly 16,000 associates globally that support our 14,000+ clients in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a variety of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to .

Job Requisition ID:73206

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