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Associate Director, HR Innovation & Operations


What makes Gartner HR a GREAT fit for you?

When you become a member of Gartner HR, you’ll join a fast-paced, dynamic team. We are at the center of driving impact to our business. You’ll play a key role in our company’s continued double-digit growth. From talent acquisition and management to compensation, benefits, analytics and operations, finding and keeping the right people is what drives our continued success. Come to work every day excited by smart and creative colleagues and the chance to innovate and grow. If you love working with people and making the connection between great talent and company success, we want to connect with you.

About this Role:

We are looking for an HR Innovation & Operations Manager to drive strategic business results via people-projects for Gartner’s Global Sales Organization. This role contributes to the organization by addressing our HR mission critical priorities - such as improving employee retention and engagement, developing a strong leadership pipeline, and boosting new hire productivity. The HR Innovation & Operations Manager will interact with peers and senior leadership within and outside of HR, and will get a wide variety of experience and exposure across key strategic initiatives. This position requires a balance of analytical, detail-oriented work as well as strategic problem solving and program execution. It requires effective communication and project management skills in order to drive consistent HR operations and processes across our global organization.  This position is consultative and strategic as well as tactical.

What you’ll do:

  • Partner with business leaders and HR to proactively surface issues and identify solutions

  • Drive rigorous project management and organization across multiple projects

  • Analyze/synthesize quantitative and qualitative data into compelling “executive level” presentations

  • Constantly identify ways to innovate and scale current processes to ensure Gartner has the infrastructure for continued double-digit growth

  • Liaise with and influence critical stakeholders

  • Collaborate with our business partners – within and outside of HR – to solve business issues

What you’ll need:

  • 5+ years’ experience, preferably in Consulting, Human Resources, Talent, and/or Human Capital

  • Advanced project management skills with ability to track and lead concurrent project timelines, resource allocations, and critical milestones

  • Advanced PowerPoint skills with ability to succinctly tell the story of the data and use visualization to convey the message

  • Strong Excel skills with ability to create pivot tables and charts, Vlookup and common Excel formulas

  • Ability to handle multiple, time-sensitive projects while focusing on the quality of work delivered and meeting deadlines in a dynamic work environment. 

  • Quick and avid learner – able to quickly process and synthesize information; curious and willing to roll up your sleeves and dive into unknown

  • Proactive Self-starter - able to take initiative to solve problems while knowing when to ask questions and leverage others; always thinking one step ahead

  • Communicator – concise and strong communication skills, both verbal and written

  • Collaborative – work well with anyone from analysts to senior leaders

  • Unstructured problem solver – able to work in the grey with limited context, while identifying sustainable solutions to solve complex business issues

  • Innovative – no limits mindset, creative and innovative solutions; constantly thinking about ways to improve current processes

  • Detail-oriented and organized – rigorous project management and organization to drive to timelines and keep stakeholders aligned

  • Time management and prioritization – ability to prioritize and manage your time and projects

  • Customer Service Minded

What we offer:

  • A seat at the table to help drive peak performance in a growing, people business.

  • The power to drive true business impact

  • Encouragement to be innovative and challenge status quo

  • Exposure to industry leading training and development

  • Performance based recognition and rewards

  • Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching, and more!


Who are we?

Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s most critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have nearly 16,000 associates globally that support our 14,000+ clients in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a variety of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to .

Job Requisition ID:73063

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