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Professional Development Director


North America Professional Development Director

Who we are

Gartner’s Consulting business is an extension of Gartner Research, advising Gartner’s clients on how to translate insights into transformational actions that meet their mission-critical strategic priorities. Gartner Consulting is growing at a rapid rate with massive potential to continue expanding into this base.

What we do

The North America Professional Development Director will be responsible for partnering with the Global Lead of Professional Development in setting and executing on the strategy of the function: including revising staffing strategy when necessary, strategic people priorities such as performance management, the counselor program, further integrating the India CoE into North America, feedback, onboarding and the intersection of Learning & Development with Professional Development. 

The Director will work in close partnership with the Regional Leaders and Industry Leads of North America, the wider North America and Global Professional Development and L&D functions, as well as North America HR on Gartner Consulting strategic people priorities.  This role reports directly to the Global Lead of Professional Development. 

Role Purpose

North America Professional Development:

  • Partner with Global Leader of Professional Development and Region Leads on all strategic talent priorities within North America, including liaising with office leads, regional engagement leads and learning leads as questions and conflicts arise.

  • Develop one-on-one relationships with the North American Senior Leadership Team to set and execute on the strategy for Professional Development Programs and staffing that best support the growing Gartner Consulting Business.

  • Play a key role in leading initiatives centered around our mission to attract, hire, develop and retain the very best talent. You will be setting strategy, creating content, project managing and prioritizing demands to ensure initiatives are driven forward to impact. 

  • You will work with stakeholders from across the Consulting business, including NA Leadership, HR, L&D, Recruiting and our Global Strategy & Operations team. Therefore, strong stakeholder management and communication skills are key.

  • You will leverage best practices from across Gartner and outside of Gartner to build best in class people strategies. 

  • Partner with HR to manage associate evaluation processes, feedback and promotions.

  • Lead priority professional development global strategic initiatives such as refining end of engagement feedback, onboarding, revamping competencies, or championing the EM Learning Journey.

  • Embed a staffing culture amongst the senior associates and leaders in North America – including coaching teams on engagement design, adherence to the staffing cycle cadence and the apprenticeship mindset in staffing.

  • Develop and present at Regional or NA Town Halls, First Fridays, local training and other events, e.g. focus groups, as required.

  • Partner with HR and Leadership on advancing Diversity, Equity and Inclusion.

Impact of Role: Expected Results

  • Associate retention and satisfaction

  • Business metrics

  • Client Satisfaction

  • Client Retention


  • Cultivate relationships at all level across Consulting, Human Resources, Recruiting, Legal, and Talent Management

Role Requirements :

  • Bachelor’s Degree or an equivalent combination of education, training and experience is required.

  • MBA Preferred

  • A range of 8-10 years professional experience is required, 2 years progressive experience in management required, preferably in a Talent role.

  • Experience in staffing or resource management, ideally in a consulting environment. 

  • Extensive experience in presenting and communicating ideas to others

  • Proven experience in managing and developing staff from different organizations and with diversified levels, skills and backgrounds.

  • Strong customer service, meticulous attention to detail and organizational skills necessary.

  • Strong analytical, problem solving and quantitative skills.

  • Outstanding interpersonal, written and verbal communication skills are required.

  • Ability to deal with highly confidential information appropriately; ability to prioritize, meet deadlines, and juggle multiple tasks simultaneously.

  • Comprehensive knowledge of, and experience with Microsoft Word/Excel/PowerPoint is required

  • Must be able to work in dynamic environment with challenging deadlines.

  • Outstanding written and verbal communication skills, as well as excellent organizational, interpersonal, and team skills.

  • Outstanding project management skills (projects involving internal and external stakeholders) with an ability to meet tight deadlines and prioritize workloads.


Gartner believes in fair and equitable pay. The New York City base salary range for new hires into this role is $144,000 - $171,000 annually, based on factors such as performance, location, and experience.  In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan.  Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

Who are we?

Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s most critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have nearly 16,000 associates globally that support our 14,000+ clients in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a variety of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to .

Job Requisition ID:72554

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