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Sr Director Analyst, Telecom Technology Strategy and Operations Leadership (Remote)

  • Remote - United Kingdom / Remote - France / Remote - Denmark / Remote - Austria / Remote - Switzerland / Remote - Sweden / Remote - Spain / Remote - Portugal / Remote - Italy / Remote - Poland / Remote - Belgium / Remote - Ireland / Remote - Netherlands / Remote - Luxembourg / Remote - Finland
  • Research & Advisory


About the Team:

Gartner Analysts are industry thought leaders that create expert research while bringing best practices, and research models to life across a broad range of world leading organizations.  A Director, Analyst is a trusted source of advice and deepens personal value for clients every day by providing high quality, timely insight and must-have-research; content that is provocative as well as pragmatic.  A Director meets with clients daily, via virtual meetings, face-to-face interactions at Gartner events, or at sales support visits. A Director promotes a clear vision for the evolving markets at the local, regional and global levels.  These interactions help clients reach better decisions, solve complex issues and create solutions that lead to better performance and successful outcomes. To support these conversations you will research markets, practices and trends as well as produce written research for Gartner clients to download and apply.


  • Conduct innovative, fact-based, must-have research and analysis around key initiatives and specific areas of expertise targeting client’s most pressing objectives in the following subject areas:
    • Plan Technology excellence: Telecom companies Technology (OT and IT) strategies, including building strategy, mapping to business, digital transformation strategies and best practices, communication to stakeholders, impact on operations, sourcing and investments, IT/OT investment alignment
    • Execute Technology strategy and operate: implementation of OT/IT strategy, management of global telco OT/IT, operations excellence, technology priorities and disruptions, platform business transformation
    • Governance and people management, skills/talent, processes
    • Telco CTO/CTIO/CIO role evolution
    • Impact of Telco tech strategies and priorities on vendor strategies and product roadmaps, go to market strategies
    • etc.
  • Research should support CSPs technology strategists (CIOs, CDOs, CTOs, I&O leaders), CSP product leaders, and Technology and service providers selling to CSPs
  • Remain ahead of the curve on developments within these specified areas, as well as applicable adjacent areas
  • Predict how specific markets are developing, and help clients in their selection process and assist vendors in overall market positioning
  • Demonstrate thought leadership in establishing research positions across a team of analysts
  • Write high quality, clear, actionable, “must-have research” documents
  • Respond to client questions, create materials for and deliver to clients in person, via teleconference, video conference or webinar and event presentations
  • Proactively support Advisory, Research Engagement Services (RES), Sales and Service and other internal stakeholders across relevant research key initiatives and on client calls
  • Proactively work with the wider sales organization and service partners to drive proactive engagement and help clients/prospects make progress against their critical priorities to grow their business
  • Create and deliver high value presentations and other materials at Gartner conferences, and in small groups of clients and/or prospects
  • Provide high quality and timely research peer review
  • Build credibility as an industry leader to represent Gartner research, methodology and strategy 
  • Lead or participate in research community meetings to discuss research issues and collaborate effectively with peers
  • Support more junior team members’ development through mentorship and coaching


  • Bachelor's degree or equivalent experience; Graduate degree preferred
  • 12+ years of relevant field or industry experience as a Telco CTO/CTIO/CDO (or -1)
  • Ability to work independently and as a team player, supporting the workflow of others, in a multicultural global team
  • Strong organizational skills; ability to work under tight deadlines and produce high quality material
  • Strong written and verbal interaction, analytical and presentation skills; ability to engage clients and respond effectively to questions
  • Demonstrated superior analytical skills, applying conceptual models, recognizing patterns while drawing and defending conclusions 
  • Proficient in analyzing and synthesizing data; can effectively apply patterns and frameworks to client challenges and demonstrate learning agility
  • Strong business and financial acumen 
  • Demonstrates executive presence; can immediately establish credibility with executives and additional stakeholders
  • Great team player with intrinsic motivation to collaborate with peers to write provocative and pragmatic research notes
  • Subject matter expertise comfortable presenting at large and small-scale speaking engagements 
  • Flexible thinker adept at change and experienced navigating highly matrixed environments
  • Willingness and ability to travel up to 25%



Who are we?

Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s most critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have nearly 16,000 associates globally that support our 14,000+ clients in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a variety of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

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Job Requisition ID:71966

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