About this role:
The Service’s Data Science team innovates the way towards helping clients receive value, so technology leaders will be able to make smarter decisions in a different way. This team works on delivering valuable insights from unstructured data, developing statistical and machine learning based methods to build, measure and improve client engagement & retention
What you’ll do:
Drive retention and growth by empowering service delivery groups and sales in some of our key initiatives
Derive key insights utilizing unsupervised machine learning based on hundreds of pages of unstructured data from several sources
Build statistical models to predict retention probabilities dynamically for a given client and help Service Delivery leverage the data insights
Prioritize what clients our Service Delivery associates should talk to and what Gartner asset they should recommend converting an unengaged client to an engaged one.
Analyze surveys and correlation between survey responses and client engagement in a meaningful way to result in actionable insights
Meaningful extraction of key client priorities using text analytics
What you’ll need:
Bachelor’s or Masters’ degree in Physics, Math, Technology, Computer Science or related branches
2 - 4 years in Data Science using Machine Learning and NLP techniques
Knowledge of R or Python needed to be able to code the models
Well versed with Statistical and advanced modelling techniques
Ability to work on projects that involve ML & statistical techniques with large volume of data
What you will get:
Competitive salary, generous paid time off policy, charity match program, Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP) and more!
Collaborative, team-oriented culture that embraces diversity
Professional development and unlimited growth opportunities
Who are we?
Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s most critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have nearly 16,000 associates globally that support our 14,000+ clients in more than 100 countries.
What makes Gartner a great place to work?
Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a variety of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner
What we offer:
Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com .Job Requisition ID:71072
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