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Business Analyst - Advanced Analytics


About the team:

This is a unique opportunity to join our Global Retention Programs team within the Global Service & Delivery organization. You will support the team on delivering business-critical insights to the organization that will help Gartner identify client retention risks and constantly innovate our retention best practices. Your role specifically will be to design and implement process efficiencies in and maintain existing scripts that are core to our business and create actionable insights for the business. Come join us building something great!

What you will do:

  • Analytics and Reporting : Design and execute analytics projects, leading technical problem solving and meeting timelines. Prepare weekly/monthly reports for internal and external stakeholder consumption.

  • Automation : Unlock new opportunities for GRP and Client Value Managers (CVM) program by automating processes using python/VBA or ideating on process optimization for current processes.

  • Innovation and process optimization : Identify opportunities to improve productivity in both GRP and CVM processes and continuously seek and learn new ways to solve problems.

  • Communication and Collaboration : Partner with other members across GRP team on various ongoing initiatives, adopting best practices and training new members.

What you will need:

  • Bachelor’s in technology, Statistics, Computer Science, or similar; Masters preferred

  • Minimum 1 - 4 years of experience with good experience in business analytics and preferably automation of processes using python (Basic to Intermediate level)

  • Experience in Python coding for process automation is a must have skill for this role.

  • Experience in business analytics is a must have with advanced proficiency MS Excel and Power Point.

  • Knowledge of VBA coding for process automation would be a plus.

  • Knowledge of Power BI is a plus.

  • Detail-oriented with high personal standard for quality and accuracy along with a strategic mindset to interpret and bring out the ‘so what’ from data

What you will get:

  • Competitive salary, generous paid time off policy, charity match program, Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP)
  • Collaborative, team-oriented culture that embraces diversity 
  • Professional development and unlimited growth opportunities

Who are we?

Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s most critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have nearly 16,000 associates globally that support our 14,000+ clients in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a variety of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to .

Job Requisition ID:70556

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