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Apps Ops DevOps Engineer

Description

This role will focus on automating and supporting IT infrastructure and application deployment processes and tasks to improve our capabilities and service offerings with greater self-service abilities using infra-as-code principles, DevOps tools and open-source technologies.

What you’ll do: 

  • Ensure Gartner’s enterprise application environments are stable, reliable and secure. Meet and exceed SLA's/OLA's. 

  • Support technology leaders to advance our application platforms and automation pipelines.

  • Provide and support the tactical and strategic directions for Gartner's cloud and application infrastructure.

  • Manage and consolidate Gartner’s application deployments to drive down costs.

  • Provide status reports to the Team Manager, Sr. Director and  VP of Application Services in Enterprise Technology and Operations.

  • Support our security, performance, observability and resiliency frameworks.

  • Support AppDev teams to ensure delivery of desired business outcomes

  • Maintain Service Levels and department goals for Incident and Problem resolution.

  • Support automation efforts across DevOps team utilizing Infrastructure as Code (IaC), micro service-based cloud deployments and CI & CD.

  • Work on container technologies docker [EKS/ECS].

  • Work on Cloud Providers like AWS and Azure.

What you’ll need:

  • Bachelor degree in computer science, Information Systems, Engineering or related technical field, or equivalent experience

  • 3 to 5 years of Information Technology experience in a public cloud platform and related services [AWS preferred], Kubernetes, automation development, and/or orchestration positions.

  • Experience with containers, docker, Kubernetes and serverless functions is required.

  • Experience in deploying pipelines, configuring and maintaining web, java and open-source applications is required 

  • Experience with Infrastructure Configuration and Provisioning tools and concepts (Terraform, Cloudformation, Ansible, HashiCorp Packer, Puppet, Chef or similar)

  • Strong knowledge and understanding of CI/CD processes and DevOps tools (Jenkins, other)

  • Experience with Linux (RHEL/CentOS) and/or Windows Server is required

  • Must have strong scripting experience (python, shell, groovy, powershell etc.)

  • Experience utilizing tools such as DataDog, Dynatrace, Splunk, or similar is desired

  • Ability to participate in a rotational on-call support is required

  • Adept at learning and applying new technologies and solving new problems

  • Relevant Cloud Certifications is an asset

Who you are: 

  • Passionate about open-source technologies, self-learner who keeps abreast with latest developments.

  • Passion for automation and developing infrastructure as code.

  • A team player who can comfortably work with distributed teams across the globe.

  • Attentive to details and well organized.              

  • Able to solve complex problems and successfully manage ambiguity and unexpected change. 

  • Coachable and embracing of best practices and feedback as a means of continuous improvement

  • Consistently high achiever marked by perseverance, humility, and a positive outlook in the face of challenges 

What we offer:

  • In addition to an outstanding work environment with rapid advancement potential, Gartner associates enjoy exceptional compensation and benefits, including: 

  • An upbeat, positive culture. Integrity, objectivity, collaboration, results and a no-limits mindset are central to our values

  • Limitless growth. We work with you to help you meet your goals and advance within the company

  • Encouragement to be innovative and challenge status quo

  • Exposure to industry leading training and development

  • Performance based recognition and rewards

#LI-GK2

Who are we?

Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s most critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have nearly 16,000 associates globally that support our 14,000+ clients in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a variety of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to  ApplicantAccommodations@gartner.com .

Job Requisition ID:69359

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