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Manager, Sales Operations & Enablement


About this Role:

As a Manager, Sales Operations & Enablement you have responsibility for the global strategy of conference specific initiatives that drive sales readiness and efficiencies. This includes the development of the Sales Readiness and prospecting strategy. Our goal is to deliver globally consistent content driven tools, briefings and processes that increase the CSE readiness to sell, as well as create scalable programs to support the growth of the business. This individual will work closely with and must be able to build strong, trust-based relationships with CAS, Marketing, PM and Ops.

What you will do: 

  • Own the global sales readiness program and resources to drive conference targets and improve sales effectiveness and productivity

  • Assess the efficacy of the resources provided to our sales teams to support key steps along the sales process, identifying where we can drive higher outcomes while reducing complexity

  • Support Strategic Analysis that drives performance and mitigates key strategic risks.

  • Lead and orchestrate the actioning of outcomes that are uncovered in the strategic analysis to bring solutions to our sales teams

  • Build and Drive global Scalable programs for pipeline building, whilst evolving out processes and go-to-market strategy

  • Drive Effectiveness and Quality Assurance for our leads program

  • Collaborate across Marketing, Program Management, Conference operations, Sales Communication, and regional sales leaders.

  • Organize and track complex projects, keep self and others on track and identify issues

  • Assess performance, identify markers of high performance and translate information into actionable insights so that it can be easily understood and used to drive change.

  • Oversee and Manage day to day activities of the sales enablement specialist

What you will need: 

  • Undergraduate degree required

  • 3+ years business experience in sales enablement, Sales Operations or sales/sales management

  • Previous experience in Sales Enablement, specifically working with Sales to understand what drives performance and build solutions that scale

  • Strong relationship-building skills: Able to effectively partner with multiple teams and leaders to have influence in a matrixed environment

  • Excellent program management, planning, prioritization, and organizational skills

  • Proven ability to research, analyze and consolidate complex content into cohesive, clear, straightforward messaging

  • Ability to understand the effectiveness of initiatives and activities

  • Innovative, creative, curious mindset; willing to learn about, experiment with and champion new media and channels

  • Excellent written and verbal communication skills; ability to create and deliver resources that can be used directly by sales team

  • Proficient with Excel and PowerPoint

  • People leadership Experience

Who are we?

Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s most critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have nearly 16,000 associates globally that support our 14,000+ clients in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a variety of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to .

Job Requisition ID:69099

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