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Conference Manager, Logistics


Role Purpose:

To support the Logistics team in the delivery of Gartner’s must-attend global conference portfolio, for in-person programs. Responsible for the development, management and execution of various conference elements relating to logistics.

Primary Responsibilities:

  • Oversee operational delivery of all logistics elements across complex in-person conferences (focus on EMEA) including project management, financial management (forecasting, expense management and reconciliation), staff planning and stakeholder management.
  • Manage conference budgets with direct responsibility for all costs associated with logistics delivery, as well as the overall ownership for the conference budget; produce accurate monthly forecasts and manage expenses effectively.
  • Lead on cost negotiations, proposals, contracting and terms and conditions for suppliers.
  • Attend conferences as the onsite lead for in-person delivery including managing the production schedule, conference staff and liaising with agency partners and vendors.
  • With the support of Sn Conference Manager lead key conference partners and team members (internal and external) to ensure successful conference execution; build and maintain good relationships by establishing trust and a working partnership.
  • As a member of the global conference operations team – build effective relationships with peers in all regions, take and share best practices and continuously raise the level of our conference.
  • Constantly evaluate the experience, feedback and results then implement changes accordingly. Create detailed post-event analysis reports and event de-briefs for review with manager/operations leads.
  • The Conference Manager will oversee, plan & execute conference logistics and will work closely with the regional Sn Conference Manager.
  • Oversee all pieces of the conference planning process. Support flawless delivery and superior attendee experience across the portfolio of conferences.
  • Effective project management including development of and leading the team to adhere to timelines and templates.
  • Venue management including but not limited to rooms, meeting facilities, F&B, meeting materials, A/V production.

Expected Results:

  • Achieve operational excellence and execute conferences on time, within budget and with great attention to detail.
  • Build and maintain excellent working relationships, both internally and externally
  • New processes implemented that will help to improve operational efficiency of the team

Key Contacts:

Internal Contacts

  • Conference Financial & Future Planning, Program Management, Conferences Strategic Planning, Conference Business Solutions, Conference Exhibitor Operations, Conference Content, Creative Journey & Branding

External Contacts

  • Third party suppliers and contractors


  • Bachelor’s Degree or higher

Professional Experience:

  • 5+ Years Event Management experience
  • Proven event operational skills including production schedules, budget management and event staffing
  • Project management experience on detailed programs with multiple variables and dependencies
  • Proven experience in managing agency and vendor partners
  • Proven people management experience

Key Competencies/Knowledge, Skills and Abilities:

  • Strong interpersonal and relationship building skills especially with senior level professionals, cross-functionally and with agency partners
  • Creative, innovative, and strategic thinker with a strong attention to detail
  • Strong financial management skills
  • Motivated team player with desire to learn and grow
  • Excellent written/oral communication and presentations skills
  • Demonstrated ability to adapt, implement and manage change and strive for continuous improvement
  • Ability to thrive in high pressure situations
  • Confident decision maker 
  • Ability to travel - attend Gartner Conferences to lead operational requirements and onsite teams.  This role includes International travel

Who are we?

Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s most critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have nearly 16,000 associates globally that support our 14,000+ clients in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a variety of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to .

Job Requisition ID:69094

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