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Associate Director, Sales Operations

  • Stamford, CT / Austin, TX / Arlington, VA / Irving, TX / Fort Myers, FL
  • Conferences


About this role:  

The Gartner Digital Markets Sales team is currently seeking a talented people leader, with an entrepreneurial mindset, to join its Operations team as Associate Director of Sales Operations.  In this role, you will be directly responsible for foundational sale processes including territory design and management, quota setting, sales performance and program reporting, and ultimately supporting overall sales execution.  This individual will work directly with sales leadership as well as cross functional teams including Sales Enablement & L&D, Sales Technology and GDM’s Analytics team.   

What you will do:  

  • Manage territory design and management leveraging Anaplan 

  • Partner with Gartner Digital Markets sales leaders to define growth needs and design profitable territories that align with corporate sales strategy and guidelines 

  • Analyze internal and external data to identify trends and characterize market opportunities at various levels (e.g., region, industry, local area, company) to inform the corporate sales strategy 

  • Own GDM Sales reporting strategy including sales performance reporting, performance analytics, development and maintenance of dashboards 

  • Collaborate with sales enablement and L&D to provide reporting and analysis of sales programs 

  • Work with sales executive management to establish sales revenue goals and quotas 

  • Manage monthly and quarterly territory and quota changes 

  • Drive regular and multiple custom data analyses to inform decision-making of Gartner’s sales leaders and C-level executives  

  • Apply analytical thinking and entrepreneurial mindset to help the function drive continuous innovation  

  • Identify and actively pursue opportunities to drive iterative improvement in all areas (e.g., process, tools, policies)  

  • Analyze, interpret, and communicate the results and findings to the business and help create a culture of data-driven decision making, in a timely manner  

  • Establish strong working partnerships with relevant areas of the business and other partners  

  • Communicate results, identify successes, failures, trends, and projections. Summarize performance results and findings and communicate actionable recommendations to stakeholders.  

  • Address data quality issues, such as data gaps or biases in underlying data sets, as well as their impact on reporting capabilities. 

  • Support sales MVP and Sales Leaders in carrying out various sales operations related activities 

  • Manage and build a team, to further support growth of the GDM sales organization 

What You Will Need: 

  • 8+ years' experience in sales operations or process/business consulting, including 2+ years in a leadership capacity

  • Previous sales experience (preferred, not required) 

  • MBA or equivalent degree (preferred, not required) 

  • Exceptional analytical skills, including high proficiency with Microsoft Excel, databases, etc. Analytical skills include running regression analysis, modeling scenarios, testing hypotheses 

  • Comprehensive understanding of sales operations, including territory management, quota setting, reporting and analytics 

  • Ability to develop strong credibility with Sales leadership and become a trusted advisor 

  • Ability to build partnerships and collaborate across lines of businesses 

  • Ability to work independently and with limited direction 

  • Exceptionally strong written and verbal communication skills  

  • Demonstrated abilities in project execution. 

  • Highly competent user of Excel and Powerpoint, Anaplan experience a plus 

  • Strong facilitation, communication, leadership and influence skills

  • Practiced at leading teams with a growth mindset, and passionate about team learning and development 

  • Ability to adapt quickly to evolving needs of a high growth sales team 

Who You Are: 

  • Action Oriented - Deliver fast, get great results. We embrace the vision, roadmap to success and the action it takes to make it happen 

  • Intellectually Curious - Seek to learn, love to teach. We’re humble and embrace respectful, radical candor with a mindset of ongoing professional and personal development 

  • Collaborative - One team, shared mission. We welcome feedback and understand the value of working together to accomplish more than what is possible individually 



Who are we?

Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s most critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have nearly 16,000 associates globally that support our 14,000+ clients in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a variety of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to .

Job Requisition ID:68848

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