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VP, Program Director, Research Board: CIO Advisory Services for Global Enterprise Clients

  • Remote - New York / Remote - New York / Remote - New Jersey / Remote - North Carolina / Remote - South Carolina / Remote - United States / Remote - Georgia / Remote - Florida / Remote - New Hampshire / Remote - Virginia / Remote - Ohio
  • Client Services


About the role:

The Gartner Research Board (GRB) is Gartner’s dedicated service for the senior-most technology and digital leaders and their functional direct reports from the largest and most complex Global organizations. The roles we serve include Global CIO, Digital Officer, Technology Officer, Data & Analytics, Infrastructure & Operations, Enterprise Architects, Security & Risk, and Strategic Sourcing.

GRB is the only global peer research service that supports the critical priorities of these senior leaders through a combination of shared member community insight (members learning from each other’s experiences) and thought leadership from the Gartner analyst community, supported by external connections from an extended ecosystem of vendor, academic, and investor relationships.

VP Program Directors work closely with member technology leaders, ranging from Global CIOs to Data & Analytics leaders in the GRB community to address their top priorities, help to bring together peer connections, insight from GRB dedicated, member-driven research, and the wealth of capability across Gartner in support of members’ goals. Dependent on priorities, Program Directors will apply their expertise in each area to guide members with deeper insight through a combination of practical experience and professional exposure.

Working collaboratively with the Research Board team, Program Directors are responsible for engaging and retaining Research Board members, and for supporting growth initiatives to develop and strengthen the Research Board community.

What you will do:

  • Manage client delivery based upon client-defined criteria for success in the investment to maximize client return on investment.

  • Understand the client’s business goals and objectives for the current and coming years and assist in shaping their priorities to address these challenges.

  • Identify and provide successful critical initiative use cases applied and achieved in other at-scale organizations.

  • Conduct monthly high impact consultations with members to assist in moving the member along the initiative journey. Curate and thoughtfully apply the right assets, content, and resources at the right time using a roadmap to address those obstacles.

  • Manage all member activities and communications in partnership with the Client Service Manager

  • Responsible for forging and maintaining strong personal and commercial relationships with their board members and the Gartner sales organization

  • Collaborate extensively with the Research team on topic and report development; contribute to each research study drawing on industry experience and knowledge of the membership.

  • Plan and chair member meetings (include agenda development, external speaker recruiting and preparation, pre-meeting member communications, post-meeting communications and follow-up).

  • Meet financial targets for member retention and new member acquisition

Who You Are:

  • 15+ years’ experience in Consulting and CxO/CIO roles, with a focused specialty in digital transformation

  • Preferred Industry Experience: Financial Services

  • Must have leadership or Senior Consulting role with a Global 500 company

  • Experience developing digital transformation strategies and implementing innovative digital programs and products

  • Extensive knowledge of digital/technology leader’s focus areas with an in-depth understanding of the IT industry (including Strategy Leadership, Operations Management, Trends and Metrics, etc.) and the priorities and challenges of leadership in this environment.

  • Exposure to large E2E transformative initiatives having led/co-led large critical programs

  • Project to Product experience where new revenue streams were created

  • Launching a P&L and adding to the top line / substantial P&L responsibility

  • Agile / DevOps / Emerging Technologies

  • Advanced critical thinking and structured problem-solving skill  

  • High tolerance and an advanced ability to lead and manage ambiguous situations with multiple priorities

  • Excellent relationship building and collaboration skill 

  • Meeting orchestration and facilitation skills

  • Strong, confident executive presence through superior verbal, written, facilitation and presentation skills  

  • Demonstrable sales and/or business development experience with CXO level executives

  • Intellectually curious and hungry to learn

  • Naturally Collaborative

  • Active listening skills



Who are we?

Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s most critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have nearly 16,000 associates globally that support our 14,000+ clients in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a variety of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to .

Job Requisition ID:68302

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