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Sr Conference Planner, Content Logistics

Description

The Sr. Conference Planner is a critical support role within the global content team. Responsible for supporting the team and ensuring content delivery to our IT Summit conferences in this region creating exceptional customer experiences for attendees, sponsors and associates attending conferences

Primary Responsibilities:

  • Flawless delivery of assigned conferences (virtual and in-person) annually while working as part of the global content team

  • Communication and collaboration across conference teams to ensure seamless delivery of first class conferences

  • Work closely with program management and conference management in developing a client-focused agenda, develop and roll out new processes for session management and agenda guidelines

  • Be a key member of the global conference content team – build effective relationships with peers in all regions, take and share best practices to continuously raise the level of our conferences across the world

  • Actively participate in the process of improving conference features and programs and encourage attendee feedback

  • Constantly evaluate the experience, feedback and results and implement changes accordingly. Create detailed post-conference analysis reports and conference debriefs for review with management/other team members

  • Identify and track conference navigator tool enhancements and work with the conference technology team on improvements and testing

  • Effective project management including ownership and adherence of timelines and templates

  • Partner with the Creative Attendee Journey team to create and improve attendee experience

  • Partner with the logistics team on capacity planning, projection models and room placement

  • Respond to client questions and problems accordingly both pre-conference (virtually and in-person)

  • Manage conference content execution to include room monitor management, capacity management, session scanning and feedback

  • Adhere to expense management practices

Expected Results:

  • Flawless client experience

  • Flawless execution with high client satisfaction scores and strong client retention

  • Build and maintain excellent working relationships

  • Achievement of financial objectives

  • Engagement and effective management of suppliers

  • Exceptional operational efficiency

Qualifications:

  • Bachelors degree with focus on events and/or marketing preferred

  • 3-5+ years of business meeting planning experience

  • Budget management abilities

  • Project management experience

  • Exceptional customer service skills.  Excellent communication skills, both written and verbal that will provide the ability to communicate effectively with clients at all levels.

  • Must be self-motivated, collaborative and solution oriented

  • Effective at building relationships with internal and external clients.

  • Excellent organizational skills and an ability to work well under pressure and meet deadlines.

  • Ability to travel.                                   

  • Ability to multi-task and work in a quick changing environment and be flexible

  • Understanding and appreciation of technology

Who are we?

Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s most critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have nearly 16,000 associates globally that support our 14,000+ clients in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a variety of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to  ApplicantAccommodations@gartner.com .

Job Requisition ID:67629

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