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Associate Director Consulting, SLG West


What you’ll do

This position is for an Associate Director within our Sourcing and Vendor Ecosystems practice. You will be primarily responsible for project delivery along with client relationship management. You will manage project teams, and advise clients at the highest strategic level on both big-picture and tactical matters, focusing on how technology enables a wide range of business outcomes. More specifically, you will be:

  • Serving as a key delivery consultant on project teams within one’s area of expertise
  • When leading project teams and project/engagement planning for engagements within one’s area of expertise, being responsible for:
  • Managing project teams by developing work plans and managing project execution timelines and budgets
  • Developing verbal and written project communications to client project teams and, occasionally, to senior audiences
  • Monitoring and addressing project risk mitigation activities to ensure risks are satisfactorily addressed
  • Planning and facilitating critical meetings with the client’s project team(s)
  • Ensuring client receives status updates and that identified problems are solved
  • Monitoring clients’ expectations and partnering with senior team members to revise project scope when appropriate
  • Anticipating and addressing customer service requirements
  • Serving as a mentor to more junior team members and providing upward feedback to more senior team members, when relevant
  • Providing thought leadership and delivery excellence within one’s area of expertise by performing the following activities:
  • Contributing expertise/insight to the delivery of solutions
  • Keeping current on technologies/trends in one’s area of expertise domain 
  • Proactively sharing knowledge within and outside of engagement setting
  • Contributing to business building activities, including:
  • Partnering with subject matter experts and managing partners to develop long-term client relationships during and outside of an engagement leading to repeat/new business opportunities
  • Contributing to the (1) development of proposals; (2) scoping and qualifying opportunities and (3) assisting with identifying optimal client solutions by communicating the Gartner value proposition
  • Participating and actively supporting recruiting efforts to help the business grow

What you’ll need:

General Consulting Experience:

  • Experience at a well-regarded management consulting firm in a project delivery capacity. Sales experience is a plus.
  • Prior experience in a problem-solving or analysis capacity
  • A consistent track record of working with various leaders across a client’s organization
  • An ability to inspire and motivate professionals from both technical and non-technical backgrounds towards a common goal 
  • Demonstrated intellectual curiosity and the creative development of solutions and strategies to solve client problems. Must adapt Gartner frameworks and methodologies to strike “at the heart” of a client’s most pressing business challenges
  • An ability to be hands-on and to manage multiple client priorities simultaneously
  • Excellence in written and verbal communications

Specific Technical Experience:

  • 5-10 years of required experience reviewing, managing life cycle of, providing key recommendations for optimizing, and creating negotiation strategies for IT (non-IT is a plus) contracts with key vendors in domains such as IT professional services, hardware, software, cloud, applications, telecom and value-added resellers (VARs) for customers across industries.
  • Ability to analyze IT contract inventory data and identify opportunities for consolidation / rationalization / optimization
  • Familiarity with principles of or prior work experience in one or more of the following: contract/vendor management/vendor performance management/category management/IT (or non-IT) procurement/purchasing/vendor governance
  • Experience in or familiarity with IT service management, service integration, ITIL and COBIT, principles of sourcing (such in insourcing or outsourcing)
  • Strong analytical and problem-solving skills
  • Must be comfortable working with large amounts of contractual data sets
  • Bachelor's Degree in Computer Science, Engineering, Economics, Mathematics or another quantitative discipline. MBA or another advanced degree is a plus
  • Proven background in MS Office Suite products (specifically and importantly expert knowledge of Excel and PowerPoint)
  • Excellent oral and written communication skills with proven ability to handle multiple tasks simultaneously
  • Ability to work independently and in teams
  • Ability to reuse institutional intellectual property and research and adapt to client specific circumstances

Who you are

  • Comfortable influencing and building trust-based, value-added relationships with senior executives, both internally and externally
  • Coachable and embracing of best practices and feedback as a means of continuous improvement
  • A consistently high achiever marked by perseverance, humility and a positive outlook in the face of challenges
  • Track record in achieving/exceeding personal targets preferred (such as sales, managed revenue and utilization)

Who are we?

Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s most critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have nearly 16,000 associates globally that support our 14,000+ clients in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a variety of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to .

Job Requisition ID:66785

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