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Director of Learning & Development for Technology

Description

Role Purpose

  • The Director of Learning & Development for Technology , is responsible for designing, developing, and innovating learning curriculum for all associates across Gartner’s global Technology organization. The Director will develop a learning strategy and roadmap based on the collective Technology teams mission-critical priorities and related people development requirements, and through a careful diagnostic needs analysis approach that considers the broad landscape for learning (e.g., business priorities, job responsibilities, future requisite skills, etc.).

Major Responsibilities/ Accountabilities

  • Lead the design, development, and execution of scalable learning strategies to address business needs and the related knowledge, skill, and ability requirements for associates
  • Implement an analytical approach to understanding learning needs, articulating desired learning objectives and outcomes, and selecting appropriate instructional modalities and learning content that is rooted in a business units’ priorities and operations
  • Develop learning strategies, plans, and content to be delivered through various platforms (e.g., Instructor-Led programs, self-directed courses, experiential learning, etc.) based on associate and business needs assessments
  • Manage a portfolio of existing learning solutions that addresses Technology targeted learning and development needs:
    • Manage the partnership with licensed content providers and determine the overall effectiveness of each offering
    • Identify, coordinate, and communicate programs that enhance the capabilities of associates through continued education and skills training (i.e., university partnerships)
    • Partner with IT Rotational Program leadership to ensure L&D offerings are structured and communicated to address the needs for that program
  • Ensure ongoing program impact measurement and evolution by:
    • Gathering qualitative and quantitative feedback on existing program effectiveness and remaining needs
    • Documenting and reporting progress across all L&D initiatives
    • Following up with internal stakeholders (OC & OC-1) consistently and keeping core team informed of the progress
  • Partner with HR teams to support and grow the L&D and New Hire Onboarding Programs that fuel how IT attracts, hires, and develops associates
  • Lead, coach, and develop the learning team, providing day-to-day performance management of team members and ensuring effective team performance

Impact of Role: Expected Results

  • Availability of mission-critical skill sets within the Technology organizations across Gartner
  • Associate retention and engagement
  • Integration of learning strategy with broader Technology strategies and Gartner business objectives

Relationships: Internal/External

  • Interaction with IT leadership and associates at all levels to design and deliver learning solutions
  • Partnership with HR Partner and Talent Acquisition organizations
  • Close alignment with Leadership, Learning & Organizational Effective team; able to draw upon expertise and resources across multiple LLOE domains

Education

  • Bachelor’s Degree in Instructional Design, Adult Education, or equivalent experience; Master’s Degree preferred

Professional Experience

  • At least eight years of curriculum design experience in a corporate setting
  • Expertise in instructional methods and training techniques including curriculum design principles, adult learning theory and blended learning strategies
  • Demonstrated success at developing curriculum paths based on a thorough needs analysis of business priorities and skill requirements

Technical/ Professional Skills & Competencies

  • Experience in developing learning strategies and program from the ground up based on organizational and business priorities
  • A technology proponent; learning technology savvy
  • Strong project management skills with proven ability to define scope and deliver results in a changing & growing business environment
  • Ability to work and think globally; skilled in creating programs applicable to multi-cultural audiences
  • Strong interpersonal and communication skills - able to present and influence at all levels and build and develop strong trusting relationships.
  • Exceptional written and oral communication skills
  • Ability to distill complex ideas into simple concepts
  • Growth Mindset; sees problems as opportunities
  • Experience leading a team of learning professionals

Who are we?

Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s most critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have nearly 16,000 associates globally that support our 14,000+ clients in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a variety of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to  ApplicantAccommodations@gartner.com .

Job Requisition ID:65457

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